HRIS Representative II -III - HR Technology Standards & Services - Greensburg Corporate Center

About the role

This is an open position with FirstEnergy Service Co., a subsidiary of FirstEnergy Corp. [SC00]. This role can be filled in any FE approved location.

Responsibilities

• Support end-to-end contractor lifecycle processes, including onboarding, management, and offboarding
• Identify opportunities for process improvement and automation within contractor management
• Avoid contractor data is accurately maintained and aligned within organizational structures
• Support system releases, enhancements, and regression testing
• Apply HR data governance practices to ensure consistency, integrity, and accuracy of data
• Conduct regular audits of data objects to maintain clean and reliable data
• Ensure compliance with all regulatory policies and audit requirements
• Provide Tier 2 support and troubleshooting for core data issues
• Cook with HR Help Desk to keep Knowledge Base Articles up to date
• Contribute to the overall HR Technology Strategy to ensure a focus on digital, modern solutions that enhance employee experience

Qualifications

• At HR Representative II Level: Bachelor’s degree in Business Analytics or a related field. Minimum 2-4 years relevant work experience. Strong analytical and problem-solving skills. Excellent written and verbal communication skills. Familiarity with HR software and systems is advantageous. Experience providing customer-focused support, both internally and externally. Experience in building positive relationships and working with peers cross-functionally, demonstrating teamwork and collaboration. Ability to analyze data to develop recommendations and drive process improvement. Ability to be flexible, adaptable and navigate effectively through change.
• At HR Representative III Level: Bachelor’s degree in Business Analytics or a related field. Minimum 4 years relevant work experience. Minimum 7 years relevant work experience. Strong analytical and problem-solving skills. Excellent written and verbal communication skills. Familiarity with HR software and systems is advantageous. Experience providing customer-focused support, both internally and externally. Experience in building positive relationships and working with peers cross-functionally, demonstrating teamwork and collaboration. Ability to analyze data to develop recommendations and drive process improvement. Ability to be flexible, adaptable and navigate effectively through change.

Benefits, Compensation & Workforce Diversity

At FirstEnergy, employees are key to our success. We depend on their talents to meet the challenges of our changing business environment. We are committed to rewarding individual and team efforts through our total rewards philosophy which includes competitive pay plus incentive compensation, a company-sponsored pension plan, 401(k) savings plan with matching employer contribution, a choice of medical, prescription drug, dental, vision, and life insurance programs, as well as skills development training with tuition reimbursement. Please visit our website at www.firstenergycorp.com to learn more about all of our employee rewards programs.

FirstEnergy proudly supports workforce diversity. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability. No recruiters or agencies without a previously signed contract. Unable to sponsor or transfer H-1B visas at this time.