HRIS Analyst

About the Role

Crow Holdings seeks an experienced HRIS Analyst to support the Human Resources team. This role serves as a hands-on technical resource, ensuring accurate data, efficient workflows, system integrations, and high-touch end-user support. The Analyst partners with the broader HR team to resolve issues, implement enhancements, develop reports, and support ongoing HR technology initiatives, including the use of AI.

Responsibilities

• Analyze business needs and design automated, AI-driven solutions that improve efficiency, reduce risk, and streamline processes
• Maintain accurate employee data, performing audits and regular updates to ensure integrity across payroll, benefits, and employee records
• Administer, configure, and optimize HR systems (including UKG and compensation platform), managing upgrades, enhancements, testing, and system security
• Build and analyze scheduled and ad-hoc reports to support data-driven decision-making
• Troubleshoot system, workflow, access, and integration issues, partnering with IT and vendors to resolve complex cases
• Maintain UKG support cases and service requests, updating stakeholders as needed
• Drive process improvements and integration optimization in collaboration with HR and cross-functional partners across the firm
• Provide user support and training to ensure strong system adoption and effective utilization
• Support audits, performance cycles, integrations, and other HR initiatives as needed

Requirements

• Bachelor’s degree in HR, Information Systems, Business, or related field, or equivalent HRIS experience
• 3+ years of HR systems experience, preferably with UKG Pro (UltiPro)
• Experience administering HCM and timekeeping systems, including employee data, job codes, security roles, and configurations
• Advanced Excel skills, with experience developing tools and reports to improve efficiency
• Experience leveraging AI and automation tools

Skills

• Demonstrated ability to gather requirements, write functional specifications, and translate business needs into technical solutions
• Excellent analytical and problem-solving skills
• Strong organizational and time management, with the ability to manage competing priorities
• Capable of building and maintaining relationships with stakeholders; agility to support technical and non-technical users
• High level of discretion and ability to handle confidential and sensitive HR data