HRIS Analyst

Primary Responsibilities

• Configure, maintain, and optimize UKG Pro to support organizational needs.
• Configure and maintain business rules, workflows, security roles, organizational structures, job codes, locations, compensation structures, and state/local tax updates.
• Maintain UKG landing pages for employees, managers, and administrators.
• Configure and support Document Management, People Assist, and employee self-service functionality.
• Configure and support annual Open Enrollment, benefit life events, testing, and troubleshooting.
• Maintain system documentation, configuration guides, and standard operating procedures.
• Serve as the functional subject matter expert for UKG Pro and related HR technologies.
• Research new UKG functionality and recommend enhancements that align with business priorities.
• Participate in UKG user groups, product forums, and continuing education to stay informed on system capabilities and industry best practices.
• Review UKG release notes and assess potential business impacts.
• Perform regular audits to ensure data accuracy, consistency, compliance, and overall system integrity.
• Identify data discrepancies and partner with stakeholders to resolve issues proactively.
• Develop, maintain, and enhance reports, dashboards, and workforce analytics that support business decision-making.
• Ensure reporting processes are accurate, repeatable, and audit-ready.
• Research, troubleshoot, and resolve system issues independently or in partnership with UKG Support.
• Track recurring issues, identify root causes, and recommend long-term solutions.
• Coordinate implementation activities for system upgrades and enhancements while minimizing business disruption.
• Configure, maintain, and troubleshoot middleware, APIs, file feeds, and integrations supporting HR and payroll processes.
• Support integrations with platforms including: Identity and Access Management (Okta), Active Directory, Timekeeping hardware, Employee recognition platforms (Nectar), and other third-party HR technologies.
• Build strong partnerships with HR, Payroll, Finance, IT, and Talent Acquisition.
• Consult with stakeholders to understand reporting needs, operational challenges, and opportunities for process improvement.
• Translate business requirements into scalable HR technology solutions while maintaining system integrity and governance.
• Provide recommendations and best practices based on UKG functionality and prior experience.
• Support compliance with applicable federal, state, and local regulations related to HR systems and employee data.

Qualifications

• 3–5+ years of hands-on HRIS experience, with strong UKG expertise required, specifically in UKG Pro implementation.
• Demonstrated experience configuring UKG business rules, workflows, and reporting.
• Experience supporting open enrollment, payroll-adjacent processes, and timekeeping systems.
• Strong understanding of HR data structures, compliance considerations, and reporting logic.
• Proven ability to manage high ticket volume while maintaining accuracy and responsiveness.
• Experience working cross-functionally with HR, IT, Finance, and Payroll teams.
• Experience supporting multi-state or complex tax environments.
• Familiarity with Okta, Active Directory, and middleware integrations.
• Prior experience in a high-growth or operationally complex organization.
• Exposure to employee recognition platforms and downstream HR systems.