HRIS AI Project Manager
Position Summary
TCWGlobal is a people-first workforce solutions company committed to a highly human workplace culture. Our San Diego campus features onsite amenities, charitable gift matching, volunteer time, and a commitment to growth. Cloud Motion Technologies (CMT) is our technology engine, developing AI-native products, intelligent workflows, data systems, and automation layers to redefine modern workforce operations. As part of this digital metamorphosis, we aim to deliver software that is beautiful, marvelous, and memorable. The HRIS AI Project Manager is responsible for delivering these ambitions through projects involving AI-augmented teams.
Key Responsibilities
Own end-to-end delivery of one or more products/initiatives — from brief through phased execution to launch, balancing scope, timeline, and quality.
Deep knowledge of HRIS processes from a client, vendor, and integrator perspective.
Coding knowledge isn't necessary but understanding of gates, workflows, permissions, roles, and navigating creative paths to human-centered solutions is essential.
Predict future needs of clients and stakeholders and suggest mature models to solve those problems within a broader ecosystem.
Translate goals and briefs into a clear, sequenced plan; keep the living brief and phase statuses current as the source of truth.
Coordinate work across human teams and AI agents, orchestrating hand-offs, human-in-the-loop approvals, and review gates to ensure nothing ships unowned or unreviewed.
Track risks, dependencies, and blockers proactively; escalate rare, specific issues early and resolve the rest yourself.
Hold delivery to the design mandate: push back on "good enough," protect against redundancy and drift, and defend UX quality under deadline pressure.
Run crisp rituals (standups, planning, retros) that produce decisions and momentum, not status theater.
Maintain accurate reporting on progress, effort, and outcomes; make trade-offs visible and decisions traceable.
Ensure every initiative connects to a stated goal and every consequential deadline is evaluated against the correct, explicit timezone — never an implicit default.
Partner with product and engineering leadership to sequence priorities and keep the roadmap honest.
Qualifications & Skills
5+ years managing software delivery, with a track record of shipping high-quality products on realistic timelines.
Ability to quickly see patterns in data and problems.
Scope-driven dynamic implementation of various agentic and human solutions.
Fluency with modern SDLC, agile/iterative delivery, and brief/spec-driven workflows.
Working understanding of AI/LLM-augmented workflows — comfortable coordinating human + agent teams and reasoning about where automation ends and human judgment must own the decision.
Excellent written communication; able to make complex trade-offs legible to executives, engineers, and clients alike.
Strong systems thinking: sees dependencies and second-order effects, not just tasks.
High bar for design and engineering quality; can hold the line on elegance and coherence without becoming rigid.
Demonstrated ability to surface risk early and escalate with precision rather than noise.
Comfort with data reads dashboards, telemetry, and metrics to steer delivery, not just report on it.
Critical experience in enterprise/regulated environments (EOR, staffing, payroll, or similar), and familiarity with compliance-aware delivery (e.g., SOC 2 controls; i18n etc).
Values fit: transparent, thoughtful, accountable, and in constant alignment someone who helps the team be the best version of itself.
Intellectual humility to thrive in this role.
Salary & Benefits
This position offers full-time benefits, including a comprehensive benefits package. Salary will be commensurate with education and experience. Additional compensation may be earned by exceeding sales and service goals.