HR Service Center Rep I - REMOTE

BASIC FUNCTION

Under supervision, this position is responsible for providing timely and accurate service to customers (primarily active employees) by assisting in processing HR documents, i.e., benefit, salary, and status changes. Providing information on a wide range of human resources programs and services (via phone, chat, AskHR cases) and by the expeditious referral of more complex issues and sensitive inquiries to the appropriate area for resolution including, but not limited to, benefits, leaves of absence, payroll, HR policy, training, work life programs, etc.

Job Requirements

• High School diploma or GED
• 9 months customer services or administrative support experience in a corporate environment
• 6 months experience utilizing Office software packages, i.e., Word, Excel, PowerPoint, etc.
• 10-key calculator experience and an aptitude for math
• Experience utilizing email
• Service oriented and has desire to assist the customer
• Clear and concise verbal and written communication skills
• High degree of confidentiality
• Organized and detailed oriented
• Team player in a high paced team environment
• Able to handle high stress and high volume situations where time is of the essence

Preferred Job Requirements

• Experience using Workday

Compensation

Compensation: $17.75 - $28.39 Exact compensation may vary based on skills, experience, and location

HCSC Employment Statement

We are an Equal Opportunity Employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics. To learn more about available benefits, please click here.