HR Representative

About the role

The HR Sr. Officer is responsible for delivering HR services and supporting day-to-day HR operations. This role assists in recruitment, onboarding, and employee support, ensuring compliance with policies and procedures. This job profile is intended for experienced professionals who apply practical knowledge of a job area and work independently with general supervision.

Key Responsibilities

• Act as day to day HR Support for assigned employee base
• Act as the primary support resource for HRBPs, assisting with day-to-day operational tasks
• Prepare and execute HR transactions in Workday and other systems (e.g., job changes, compensation updates, transfers)
• Draft communications and documentation to support business and HR initiatives
• Ensure timely follow-up on HR action items and requests
• Serve as a liaison between HRBPs and Payroll to support accurate and timely processing
• Validate data changes between HRIS (e.g., Workday) and payroll systems (e.g., ADP) to ensure alignment
• Reduce manual rework by leveraging reporting and system tools to capture employee changes
• Identify discrepancies and escalate issues proactively for resolution
• Support efforts to streamline payroll-related processes and minimize duplicate tracking
• Run and analyze standard reports (e.g., change reports, headcount, audit reports)
• Monitor data integrity across HR systems and address inconsistencies
• Support audits and compliance checks related to employee data and payroll
• Respond to employee and manager inquiries related to HR processes, pay, benefits, and data
• Provide guidance on system use (e.g., Workday self-service)
• Escalate complex or sensitive issues to HR Manager as needed

Qualifications

• Bachelor’s degree in Human Resources, Business, or related field
• Minimum 3 years of HR, payroll, or HR operations experience
• Hands-on experience with HRIS systems (Workday preferred) and payroll systems (ADP or similar)
• Strong attention to detail and data accuracy skills

Key Competencies

• Operational excellence and process-oriented mindset
• Strong analytical and problem-solving skills
• Ability to manage high-volume, detail-driven work
• Clear and professional communication skills
• Collaboration and customer service orientation

What We Offer You

• 15 days of paid time off and 12 company-paid holidays
• 401k plan with a 6% match
• Comprehensive health plan including medical, dental, vision, Life, short-term & long-term disability
• Health savings account matching
• Motivating wellness program
• Employee Assistance Program
• Paid paternal leave
• Gym reimbursement

What We Offer You

We are an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment. We are proud to be recognized as a Top Employer 2026 in Brazil, Canada, China, Finland, Germany, Ireland, Mexico, Switzerland, South Africa, the UK and the USA.