HR Product Analyst

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.

In Human Resources, we collaborate with the innovators who drive EchoStar's creative ambition. From recognizing and fostering the development of our company's talent to navigating an ever-changing business landscape, our HR team drives positive change for both the company and our team members interested in growing their careers.

Responsibilities

• Documentation of current workflows within the systems we manage
• Creation of job aids that walk through system clicks step by step
• Documentation of future state workflows in new tools or for future rollouts/enhancements
• Building and managing enhancement note and communication tracking
• Helping to manage enhancements in our ticketing system in partnership and collaboration with Product Managers
• Manage smaller applications and technology platforms, acting as a junior Product Manager
• Analyze product data and user behavior to identify trends, opportunities, and help to inform product decisions

Requirements

• A Bachelor's degree in a relevant field (e.g., Business, Computer Science, or Engineering) or equivalent practical experience
• 2+ years of experience in an Analyst, Business Intelligence, or Product-focused role, with proven experience supporting technical projects and systems
• Strong analytical skills with the ability to define problems, collect data, establish facts, and draw valid conclusions
• Excellent written and verbal communication skills, including the ability to write reports, business correspondence, procedure documents, and communicate technical messages to non-technical audiences
• Demonstrated ability to achieve results when working with ambiguous scopes and constantly changing priorities
• Strong organizational and time management skills
• Proficiency with data analysis tools (e.g., SQL, Excel, or visualization platforms) and experience with product ticketing systems (e.g., JIRA or ServiceNow)
• A detail-oriented approach to documentation and a commitment to creating high-quality instructional materials (e.g. process mapping, job aids, etc)

Visa sponsorship not available for this role.

Pay

Compensation: $83,160.00/Year - $118,800.00/Year

Benefits

• Versatile health perks, including flexible spending accounts and HSA
• 401(k) Plan with company match
• Employee Stock Purchase Plan (ESPP)
• Career opportunities
• Flexible time away plan

EchoStar Benefits