HR Operations- Sr Associate

About the role

The Senior Associate, HR Operations will support HR Operations leadership in assessing current employee lifecycle and offboarding processes, designing future-state improvements, and building the structure needed to advance automation, service consistency, and stakeholder trust. This individual will bring hands-on HR operations, project planning, and process improvement capability to help strengthen execution discipline, document repeatable ways of working, and build bench strength for the transformation ahead.

Location: Tampa, Florida

Responsibilities

• Assess current employee lifecycle and offboarding processes to identify gaps, manual work, control risks, handoff issues, and stakeholder pain points.
• Develop practical future-state recommendations that improve consistency, accountability, automation readiness, and service delivery.
• Create project plans, process maps, governance routines, status updates, and implementation trackers to support disciplined execution.
• Document current- and future-state workflows, including roles, dependencies, controls, escalation points, and service expectations.
• Partner with HR Operations, COEs, HR Technology, Payroll, Legal, Risk, and business stakeholders to validate requirements and support implementation readiness.
• Analyze service trends, recurring issues, and stakeholder feedback to recommend improvements.
• Identify operational risks, control gaps, compliance considerations, and data integrity issues within HR Operations processes.
• Evaluate workflow, system, reporting, and automation opportunities that improve capacity, consistency, accuracy, and stakeholder experience.
• Serve as a credible partner across various internal teams and business stakeholders.
• Create documentation, playbooks, templates, and process standards that reduce dependency on informal knowledge.

Requirements

• 6–10+ years of experience in HR Operations, HR shared services, employee lifecycle, HR transformation, or related operational roles.
• Experience supporting process redesign, current-state assessment, future-state planning, and implementation in a complex organization.
• Strong understanding of employee lifecycle and offboarding processes, service delivery models, operational controls, and stakeholder support.

Skills

• Ability to build project plans, process documentation, governance materials, status updates, and leadership-ready summaries.
• Strong analytical, communication, facilitation, stakeholder management, and problem-solving skills.
• Ability to influence cross-functional partners and move work forward without direct authority.
• Familiarity with HRIS (Oracle preferred), case management, workflow, reporting, or automation platforms.

Qualifications

• Experience in financial services or another highly regulated environment.
• Experience with HR service delivery, shared services transformation, offboarding, knowledge management, workflow design, or process optimization.
• Exposure to automation, AI-enabled service solutions, reporting, or continuous improvement methods.

Benefits

Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP