HR Operations Leader - TikTok USDS JV - San Jose

About the role

TikTok USDS JV seeks an experienced HR Operations Lead to support our workforce. You will drive excellence in the delivery and execution of core HR operational processes across the employee lifecycle that will help shape TikTok Employee experience. You will manage and optimize HR systems, workflows, compliance frameworks, HR data and reporting, and service delivery, so HR teams and business partners can deliver consistent, efficient, and compliant people services. You’ll lead process improvements and contribute to the strategic HR agenda in alignment with business priorities.

Responsibilities

• Own core HR operational processes, including onboarding, offboarding, employee record maintenance, HR documentation, payroll coordination, and benefits administration.
• Work closely with the HRBPs, Business Leaders, Talent Acquisition, Global Mobility and Immigration teams, Employee Relations, and Legal to ensure efficient HR service delivery and alignment with organizational goals.
• Ensure accuracy and integrity of HR data across HRIS and related systems. Act as HR systems owner (e.g., Workday, Equifax, Sterling), including supporting enhancements, troubleshooting, audits, and integrations.
• Use HR data to identify trends, risks, process gaps, and recommend solutions for workforce and operational challenges.
• Maintain and update HR policies, procedures, SOPs, and documentation in response to regulatory changes.
• Drive operational efficiency by identifying root causes of recurring issues and implementing scalable solutions to improve HR service delivery.

Requirements

• 5+ years of progressive experience in HR Operations, HRIS, or related HR functions, including but not limited to optimization of payroll, benefits, immigration, and global mobility programs.
• 3+ years of leadership experience managing HR operations teams or leading complex, cross-functional initiatives.
• Proficiency in MS Suite, HRIS, Workday, and other HR technology tools.
• Excel skills, including proficiency in performing VLOOKUPs, pivot tables, and data analysis functions.
• Excellent communication and interpersonal skills with the ability to build rapport quickly with employees, stakeholders, and candidates.
• Expert knowledge of compliance, labor law requirements, and HR operational best practices.

Preferred Qualifications

• Prior experience working in a high-growth technology environment is preferred. This includes exposure to fast-paced, entrepreneurial settings where agility, adaptability, and innovation are valued.
• Experience scaling HR processes, implementing HR initiatives to support growth, and navigating organizational change.
• Proven ability to autonomously manage multiple projects concurrently, with strong attention to detail and effective time management skills.
• Bachelor's degree; preferably in Human Resources, Business Administration, Psychology, or a related field.

About USDS

TikTok USDS Joint Venture LLC is dedicated to the safety and security of millions of Americans who create, discover, and connect with what they love on the apps we operate. The Joint Venture has been established in compliance with the Executive Order signed by President Trump on September 25, 2025. Our foundation is a comprehensive data privacy and cybersecurity program we operate under defined safeguards to protect national security and secure U.S. user data, apps and the algorithm. We safeguard the U.S. content ecosystem, holding decision-making authority for trust and safety policies and moderation. USDS Joint Venture helps ensure Americans can continue to express their creativity, discover new hobbies and interests, and build thriving communities and businesses on a global scale.

On-site presence across teams allows the company to operate with greater speed, alignment, and agility — especially in areas like real-time decision-making, team development, and integrated execution. As such, the company is shifting from a hybrid work model to a fully in-person schedule up to 5 days a week.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect — and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy — a mission we work towards every day. We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless.

Pay

The base salary range for this position in the selected city is $156,000 - $345,600 annually. Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work; this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits

• Day one access to medical, dental, and vision insurance.
• 401(k) savings plan with company match.
• Paid parental leave.
• Short-term and long-term disability coverage.
• Life insurance.
• Wellbeing benefits.
• 10 paid holidays per year.
• 10 paid sick days per year.
• 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

Schedule

Fully in-person schedule up to 5 days a week.