HR Manager and Employee Relations Lead, Intuit Dome

About the role

The LA Clippers and Intuit Dome are seeking a dynamic HR professional to help shape our organizational culture and drive employee success in our fast-paced, event-driven environment.

Responsibilities

• Serve as primary HR partner to Fan Experience, Security, Arena Operations, Retail, and Answers Portal teams
• Conduct thorough, impartial workplace investigations and provide recommendations
• Partner with managers to address performance challenges through coaching, feedback, and progressive discipline
• Create and implement solutions that improve employee experience and organizational outcomes
• Navigate leave and accommodation requests with discretion and compliance
• Create feedback channels that foster psychological safety and open communication
• Maintain and respond to the general HR email inbox appropriately

Requirements

• Your Background, Skills and Qualifications
• HR Expertise & Strategic Thinking
• Bachelor's degree in Human Resources, Business Administration, or related field
• 4+ years of progressive HR experience with demonstrated ability to handle complex employee relations matters independently
• 2+ years conducting workplace investigations, synthesizing findings, and making sound recommendations
• Deep knowledge of employment law (federal, state and local) with the ability to apply regulations to real-world scenarios
• Proven ability to balance employee advocacy with business needs and compliance requirements
• Experience conducting workplace investigations and writing reports
• Relationship Building & Influence
• Exceptional ability to build trust with stakeholders at all levels – from frontline team members to senior leadership
• Skilled at de-escalating conflict, facilitating difficult conversations, and finding mutually beneficial solutions
• Experience partnering with managers to develop their people leadership capabilities
• Competence working with diverse teams across different functions and backgrounds
• Exceptional interpersonal and communication abilities
• Demonstrated ability to handle confidential information with discretion
• Systems & Analytical Skills
• Proficiency with HRIS platforms (ADP and ABI experience highly valued)
• Comfortable using HR technology for case management, analytics, and trend identification (HR Acuity or similar)
• Strong analytical skills to identify patterns, measure outcomes, and recommend data-driven improvements
• Advanced proficiency with Microsoft 365 suite for documentation, reporting and communication
• Experience with Greenhouse ATS
• Adaptability & Learning Agility
• Comfort navigating ambiguity and making sound decisions with incomplete information
• Intellectual curiosity and desire to learn new systems, processes, and organizational/industry dynamics
• Resilience and composure in fast-paced, high-pressure environments
• Growth mindset with willingness to try new approaches and learn from outcomes
• Preferred Qualifications
• PHR/SPHR or SHRM-CP/SCP certification
• Experience in 24/7 operations or event-based industries
• Background in sports and entertainment

Qualifications

• Required Qualifications
• PHR/SPHR or SHRM-CP/SCP certification preferred
• Experience in 24/7 operations or event-based industries preferred
• Background in sports and entertainment preferred