HR IDD Admin - Direct Support Professional (PRN/On-Call) (68580)

About the Role

The Direct Support Professional (DSP) assists people who have Intellectual or Developmental Disabilities. Under the supervision of the Residential Coordinator or designee, the DSP provides direct care and support to individuals living in their home, licensed or unlicensed. DSPs help people learn skills to live with less supervision and become active members of their community while ensuring their safety and well-being in accordance with Volunteers of America Chesapeake & Carolinas policies, procedures, and relevant regulations. Support and communication are delivered using a person-centered approach.

Responsibilities

• Provides necessary supports as identified by the Person-Centered Planning Team.
• Communicates and coordinates with families, members of the Person-Centered Planning Team, day programs, and other service providers as needed.
• Teaches, supports, and performs household tasks such as cleaning, meal preparation, budget planning, and grocery shopping.
• Assists individuals in developing daily living skills by consistently following their Person-Centered Plan.
• Monitors individuals to ensure medication is taken as prescribed, assists in learning independent medication management, and may help with medication administration.
• Performs crisis intervention, provides emergency First Aid or CPR, and offers other types of assistance as needed.
• Plans, coordinates, and participates in social activities with individuals.
• Participates in assessment activities and the Person-Centered Planning Team as appropriate.
• Transports individuals and/or provides mobility training for appointments, grocery shopping, or community events.
• Communicates and documents activities and behaviors in the Electronic Health Record (EHR) and client files.
• Prepares meals according to developed menus, reflecting individual preferences and dietary needs (e.g., low sodium, pureed, low fat). Teaches and supports healthy choices when shopping or dining out.
• Attends staff meetings and trainings as required by the program.
• Ensures program compliance with Volunteers of America Chesapeake & Carolinas policies, procedures, and established protocols.
• Inspects the home and reports repairs and maintenance needs; ensures fire and safety procedures are followed and checks for proper sanitation and security.
• Monitors activities of visitors to the home.
• Maintains up-to-date knowledge of Volunteers of America Chesapeake & Carolinas policies and procedures.
• Documents all services in the electronic case management system daily.
• Works cooperatively and respectfully with the entire support team.
• Performs other duties as assigned.

Qualifications

• Minimum of a high school diploma, GED, and/or IEP.
• One year of experience working in the field of intellectual/developmental disabilities (exceptions may be made with enhanced supervision until the year of experience is obtained).
• Medication Administration Certification is preferred but required by the end of the introductory period.
• Must pass all required trainings and new hire orientation classes.
• Must maintain current certifications and trainings required by CMS or relevant governmental entities.
• Computer skills required for documentation.
• Clear and professional written and verbal communication skills.
• Problem-solving ability.
• Must pass relevant local and state background checks and drug testing requirements.
• Bilingual in any language is a plus.

Physical Requirements

• Ability to safely operate a motor vehicle to transport oneself, individuals, and program supplies as necessary.
• Physical ability to travel to assigned locations, stand, stoop, bend, reach, pull, push, lift, grasp, climb, talk, see, hear, and perform basic and light home maintenance activities.
• Ability to operate office equipment requiring continuous or repetitive hand/arm movements.
• Ability to remain in a sitting position for extended periods of time.

A bona-fide occupational exception may be established for this job based upon sex/gender when necessary to ensure at least one female and one male are on duty during each shift, or to honor choice and best practices.