HR Director, Global Payroll

Key Responsibilities

• Lead the design and execution of the global payroll transformation strategy, transitioning from fragmented regional models to a standardized global solution
• Define and implement the target operating model, including shared services, regional hubs, and vendor strategy
• Drive phased or full-scale implementation of global payroll platforms and integrations aligned with enterprise systems (e.g., Workday, JDE)
• Establish global governance, policies, and standards to ensure consistency across all regions
• Partner with executive stakeholders to align payroll strategy with overall HR and business priorities

Payroll Operations & Service Delivery

• Oversee end-to-end payroll operations across all regions, ensuring accuracy, timeliness, and service excellence
• Ensure seamless integration of timekeeping, payroll processing, and downstream financial reporting
• Define and manage service level agreements (SLAs), KPIs, and operational performance metrics
• Lead resolution of complex payroll issues and escalations across global markets
• Drive consistent employee experience through high-quality payroll service delivery

Vendor & Outsourced Model Management

• Lead global payroll vendor strategy, including selection, governance, and ongoing performance management
• Manage third-party providers in a complex outsourced environment, ensuring compliance and service delivery standards
• Optimize vendor footprint to reduce fragmentation and improve cost efficiency
• Partner with Procurement and Legal on contract negotiations, renewals, and service scope
• Establish strong governance frameworks to manage multi-vendor and regional provider models

Compliance, Risk & Controls

• Ensure compliance with all local, regional, and global payroll regulations, tax laws, and statutory requirements
• Establish and maintain robust internal controls, audit readiness, and risk mitigation frameworks
• Partner with Legal, Finance, and Compliance teams on regulatory changes and implications
• Oversee data privacy and security compliance related to payroll and employee data

Financial Management & Reporting

• Own payroll-related financial processes, including funding, reconciliation, accruals, and reporting
• Streamline and standardize payroll reporting to provide consolidated global insights
• Improve transparency and accuracy of payroll data for FP&A, and leadership
• Drive cost optimization through operating model redesign and vendor consolidation

Shared Services & Operating Model Excellence

• Lead the evolution of a global payroll shared services model, including governance, processes, and service delivery design
• Standardize, simplify, and automate payroll processes across regions
• Implement continuous improvement initiatives to reduce complexity, cost, and cycle time
• Build scalable solutions that support enterprise growth and future transformation

Leadership & Stakeholder Management

• Lead and develop a global payroll organization, including regional teams and shared services resources
• Build strong partnerships with HR Operations, HR Technology, Finance, IT, and regional leadership
• Act as the global payroll subject matter expert and trusted advisor to senior leadership
• Drive change management across regions to support transformation and adoption