HR Business Partner Level 1 (Remote)

About the role

This remote role serves as a primary HR partner to frontline teammates and operational/functional leaders, providing coaching, employee relations support, HR process execution, and workforce guidance across assigned regions or business groups.

Responsibilities

• Serve as the primary HR partner for frontline teammates and operational/functional leaders within assigned leadership teams, including multi-site operations and support teams.
• Coach leaders on day-to-day people leadership topics, including team dynamics, communication challenges, performance expectations, and development conversations.
• Prepare and guide leaders through performance and development discussions and follow-ups.
• Support new leader onboarding and reinforce consistent people leadership practices.
• Manage moderate-complexity employee relations matters, including fact-finding and documentation.
• Identify employee relations trends and elevate patterns or risk scenarios appropriately.
• Partner with leaders to ensure employee-related actions are fair, timely, and consistent.
• Execute core HR processes, including engagement action planning, performance check-ins, development cycles, and required trainings.
• Reinforce consistent messaging and adoption of HR tools, expectations, practices, and programs.
• Partner with leaders to monitor engagement, retention, and team stability trends and follow through on agreed action plans.
• Support organizational changes through clear communication, team stability, and adoption of new processes and expectations.
• Partner with People Operations, Talent Acquisition, Compensation, L&D, and internal business partners to support a seamless employee experience.
• Surface workforce insights related to workforce planning, leader development, team dynamics, and organizational effectiveness.
• Review workforce trends such as retention, vacancies, and engagement data with leaders and support targeted action plans.
• Independently own moderate-complexity employee relations and performance support cases while escalating high-risk or high-complexity matters as needed.
• Contribute to cross-functional project work aligned to operational needs, capacity, and readiness.

Requirements

• 5+ years of experience in Human Resources, employee support, leadership operations, or a related field.
• Experience coaching leaders through day-to-day people leadership situations, including communication, feedback, and navigating expectations.
• Strong communication skills with the ability to build trust and influence across varied stakeholders.
• Comfort working in a fast-paced, multi-site or matrixed environment with shifting priorities.
• Experience supporting healthcare or clinical operations environments, or other multi-site and multi-state service organizations, preferred.
• Working knowledge of federal and state employment laws and regulations, including wage and hour requirements, leave administration, anti-discrimination laws, and workplace investigations.
• Working knowledge of employee relations case management and documentation expectations preferred.
• Bachelor’s degree in Human Resources, Business, Psychology, or a related field, or equivalent practical experience.
• Experience with HR systems such as Workday, including navigation and transactional familiarity.
• Exposure to leader enablement, training delivery, or engagement action planning.