HR Business Partner - AZ - On Site

About the role

Vensure Employer Solutions is a leading HR technology and service provider serving over 95,000 businesses. The Human Resources Business Partner (HRBP) role focuses on delivering tailored HR solutions that drive client success, retention, and growth.

Essential Duties And Responsibilities

• Partner with Executive- and Elite-tier HR-centric clients, emphasizing HR compliance.

• Build deep understanding of client business models, workforce practices, goals, and operational drivers.

• Provide expert guidance across industries, incorporating state and federal employment and payroll regulations.

• Deliver customized, best-practice HR solutions aligned with internal standards, proactively reducing risk and liability.

• Resolve complex employee relations matters and investigations through timely, well-documented consultation and follow-up.

• Advise on a broad range of employment issues, including investigations, coaching and counseling, reductions in force, ADA, PWFA, leaves of absence, terminations, and related matters.

• Develop and recommend HR tools and programs such as handbooks, job descriptions, compensation and PTO plans, performance management systems, and hiring/onboarding processes.

• Identify and escalate legal and regulatory concerns, facilitating resolution and supporting client retention efforts.

• Encourage adoption of HR Compliance training, tools, products, and services to enhance client operations.

• Accurately document all client interactions within the HRIS and leverage data, reports, and technology to identify trends.

• Collaborate cross-functionally with internal teams, brokers, and stakeholders to manage escalations and execute service plans.

• Manage client expectations in a fast-paced environment while monitoring service delivery, SLAs, and annual deliverables.

• Communicate compliance updates to clients through various channels and support continuous process improvement initiatives.

• Maintain current knowledge of employment laws and HR best practices through ongoing training and professional development.

Knowledge, Skills, and Abilities

• Strong organizational, time management, and technical skills.

• Personable, articulate, and professional.

• Demonstrated expertise in HR best practices and compliance with federal, state, and local employment laws.

• Working knowledge across multiple HR disciplines, including employee relations, organizational assessment, performance management, recruitment, compensation, and benefits.

• Excellent verbal and written communication skills with the ability to effectively engage at all organizational levels and across cultures.

• Outstanding internal and external customer service orientation.

• Bilingual proficiency in English and Spanish preferred.

Education & Experience

• Bachelor’s degree in Human Resources, Business Administration or a related field or equivalent combination of experience, skills, education (including other relevant nontraditional degree programs, or job training programs) required.

• 3-5 years of HR experience required.

• Experience in Microsoft Office software (Outlook, Teams, Excel, PowerPoint) and demonstrated ability to learn other applications as needed.

• Experience with various HRIS and payroll platforms preferred.

• PRISM and PEO experience preferred.

Physical, Mental, & Communication Demands

• Sedentary Work

• Frequent use of hands and fingers to operate a keyboard, mouse, calculator, printers, and other standard office equipment.

• Occasional movement within the office to retrieve documents, access equipment, collaborate with team members, and navigate client sites, airports, hotels, or conference venues during travel.

• Ability to review payroll data, system screens, and written documentation accurately, with reasonable accommodation as needed.

• Minimal physical effort required; may include handling files or light office materials.

• Cognitive Focus

• Requires sustained attention and concentration to analyze complex HR issues, regulatory requirements, client data, and business scenarios.

• Decision-Making

• Frequent use of logic, reasoning, and judgment to make timely, accurate decisions under pressure, tight deadlines, and competing priorities.

• Problem Solving

• Ability to perform root cause analysis, assess risk, and develop compliant, practical HR solutions across multiple industries and jurisdictions.

• Adaptability

• Requires mental flexibility to respond effectively to changing regulations, client needs, and business priorities in a fast-paced environment.

• Confidentiality Management

• Ability to process and safeguard sensitive, confidential, and legally protected information with discretion and professionalism.

• Emotional Resilience

• Capacity to manage stressful situations, conflict, and sensitive employee relations matters while maintaining composure and professionalism.

• Verbal Communication

• Frequent interaction with clients, business owners, executives, employees, brokers, and internal teams via phone, video, and in-person discussions.

• Written Communication

• Regular preparation of emails, documentation, reports, policies, and system entries that require clarity, accuracy, and professional tone.

• Comprehension & Presentation

• Ability to clearly explain complex HR, legal, and compliancerelated concepts to audiences with varying levels of understanding.

• Active Listening

• Requires attentive listening to accurately gather information, assess concerns, and respond appropriately to client and employee needs.

• Interpersonal Communication

• Use of tact, diplomacy, and professionalism when addressing sensitive topics, managing escalations, or delivering difficult messages.

• Documentation

• Ongoing requirement to accurately and timely document client communications, recommendations, and outcomes within designated systems.

Benefits

• Health Insurance

• Medical, dental, and vision coverage.

• Retirement Plan

• 401(k) with company match.

• Paid Time Off

• PTO, Holidays, Parental leave and Sick Leave provided as required by applicable state law.

• Other Benefits

• Life insurance, short term disability, long term disability, employee assistance program (EAP), flexible spending account (FSA), health savings account (HSA), Identity theft protection, critical illness, accident, cancer, hospital protection, legal and pet insurance.