HR Business Partner, AMZL

About the role

The HR Business Partner provides HR generalist support to a large population of hourly employees and business leaders, driving business success through a safe, inclusive, and innovative culture. In this role, you will partner with business leaders to deliver HR initiatives focused on talent management, employee engagement, and internal customer service, leveraging data-driven insights and HR metrics to drive business impact. You may also lead a team of entry-level HR employees and own projects that enhance the employee experience.

The HR Business Partner balances strategic and tactical responsibilities, executing core HR processes while providing guidance on talent processes, performance management, and cultural initiatives. By building trust and influence through sound business acumen, you will manage increasingly complex issues and deliver solutions that enhance both employee experience and business outcomes.

This position is onsite at an Amazon facility.

Responsibilities

• Improve site effectiveness by identifying systemic patterns, addressing root causes, and making high-judgment decisions that align with policy intent while minimizing risk.
• Establish and implement mechanisms that ensure consistent, fair application of policies while maintaining compliance with evolving regulations.
• Use data analytics to identify emerging trends, predict future challenges, and implement proactive solutions at the site level.
• Turn insights into practical initiatives that drive measurable improvements in employee experience and business performance.
• Execute and monitor employee engagement strategies and recognition programs.
• Maintain meaningful floor presence to gather insights, identify early signs of disengagement, and partner with leaders to drive targeted improvements.
• Coach business leaders on effective people management practices, including performance feedback, team development, and complex employee relations matters.
• Support leaders in building inclusive, high-performing teams.
• Partner with leaders to ensure equitable talent practices across selection, development, and advancement decisions.
• Champion initiatives that create an inclusive environment where all employees can thrive.
• Drive adoption of HR technology solutions, AI, and self-service tools, ensuring effective utilization while maintaining focus on high-touch service delivery in critical moments.
• Identify opportunities to enhance user experience and process efficiency.

Qualifications

Basic Qualifications

• Bachelor's degree, or 2+ years of Amazon (blue badge/FTE) experience.
• 2+ years of human resources or equivalent (e.g., operations, customer service, retail, distribution, shipping/logistics, healthcare, hospitality, manufacturing) experience.
• Experience supporting or leading employee-focused processes including onboarding, benefits, investigations, training, or talent management.

Preferred Qualifications

• Master's degree or MBA.
• Experience supporting operational environments (manufacturing, distribution, or similar).
• Ability to effectively train, guide, and support others in the use of various HR technologies and digital platforms, with a focus on increasing user adoption and enhancing end-user experience.
• Demonstrated ability to build effective partnerships with business leaders.
• Experience handling employee relations matters and conducting workplace investigations.
• Strong coaching and influencing skills with ability to guide leaders through complex situations.
• Experience supporting employee engagement and development initiatives with measurable impacts on employee retention or satisfaction.

About the team

Amazon Logistics' (AMZL) goal is to provide customers with an incredible package delivery experience. We partner with a network of independent delivery businesses (Delivery Service Providers) and the independent contractor community (Amazon Flex) to deliver customer orders. Utilizing continuous improvement initiatives and creative thinking, our Delivery Station teams ensure that millions of packages reach their final destination as efficiently as possible.

Pay

The base salary range for this position is $74,400 - $130,200 annually. Final compensation will be determined based on factors including experience, qualifications, and location.

Benefits

Amazon offers comprehensive benefits including:

• Health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance, and option for Supplemental life plans).
• EAP, Mental Health Support, Medical Advice Line.
• Flexible Spending Accounts.
• Adoption and Surrogacy Reimbursement coverage.
• 401(k) matching.
• Paid time off and parental leave.
• Sign-on payments and restricted stock units (RSUs).

Learn more about our benefits at amazon.jobs/en/benefits.