HR AI Process Engineer

About the Role

McKesson HR is building a new capability to transform manual, fragmented HR processes into scalable, AI-enabled workflows. The HR AI Process Engineer identifies, designs, deploys, and continuously improves HR processes using automation and agent-based tools to drive efficiency, consistency, and a simplified employee experience. This role focuses on translating real HR work into practical, deployable solutions that become a reliable, repeatable part of HR operations. It serves as the "readiness" half of a two-person model: the Process Engineer finds opportunities and prepares processes for build, collaborating closely with the People AI Solutions Designer, who implements the solution.

Responsibilities

• Identify & Prioritize Opportunities (20%)
  • Assess HR processes and workflows to identify high-volume, repetitive work ideal for automation.
  • Partner with HR process owners to understand and document current workflows.
  • Prioritize opportunities based on business impact, technical feasibility, and employee experience.
• Design & Simplify Workflows for Automation (20%)
  • Redesign processes to eliminate duplication, unnecessary steps, and inconsistent intake.
  • Define clear inputs, outputs, decision points, and ownership to ensure work is decision-ready.
  • Structure workflows specifically for agent and automation enablement, avoiding the automation of existing complexity.
• Deploy AI & Automation Solutions (20%)
  • Direct the launch of agent-based workflows using core platforms.
  • Partner with process owners and technology teams to implement solutions.
  • Pilot and iterate solutions based on real usage and performance.
• Operationalize, Govern & Scale (20%)
  • Establish standards for deployment, monitoring, and continuous improvement.
  • Define when work should be handled by an agent versus a human.
  • Ensure workflows are governed and maintained as part of normal operations.
• Measure Impact & Drive Adoption (20%)
  • Track outcomes such as capacity created, cycle-time improvement, and experience.
  • Demonstrate measurable value to HR and the business.
  • Drive adoption through partnership and clear communication.

What Success Looks Like

• High-volume HR workflows are simplified and consistently executed.
• Priority workflows are deployed as agent-enabled solutions within the first six months.
• Manual effort is reduced, and capacity is redirected to higher-value work across HR.
• Adoption of AI-enabled workflows increases across HR.
• A repeatable model for automation and agent deployment is established.

Requirements

• Education / Training
  • Bachelor’s degree or equivalent experience in HR, business, industrial engineering, information systems, or a related field.
  • Process-improvement credential (e.g., Lean / Six Sigma) or design-thinking certification preferred.
• Business Experience
  • Typically 10+ years of relevant experience in HR operations, process design, HR technology, or service delivery, consistent with a P5 (Lead) individual contributor.
  • Demonstrated record of taking work from idea to deployed, measurable workflow.
• Specialized Knowledge & Skills
  • HR & Process Expertise: Strong understanding of HR processes, pain points, and judgment for where AI and automation are appropriate.
  • Systems & Workflow Thinking: Ability to design processes across systems, teams, and handoffs, defining them at the level automation requires.
  • Technical Fluency: Working knowledge of workflow tools, APIs, and agent-based solutions; able to partner with technical teams without directly building solutions.
  • Execution & Ownership: Drives outcomes from idea to deployed workflow with strong ownership of quality, adoption, and measurable impact.

Pay

McKesson offers a competitive compensation package determined by performance, experience, skills, equity, and market evaluations. The base pay range for this position is $123,200 - $205,400. Additional compensation, such as an annual bonus or long-term incentive opportunities, may be offered.

Benefits

For more information regarding benefits at McKesson, please visit McKesson’s benefits page.