HR Advisor

Role Overview

The Associate Relations Advisor serves as a trusted advisor to managers and leaders, providing consultation and guidance on employee relations matters, including performance management, disciplinary actions, workplace concerns, policy interpretation, and grievance resolution. The role helps leaders navigate complex people situations while ensuring fair, consistent, and policy-aligned outcomes.

Key Responsibilities

• Employee Relations Consultation
• Provide guidance and coaching to leaders on employee relations matters, including performance concerns, conduct issues, attendance management, workplace conflicts, and policy interpretation.
• Advise managers on appropriate corrective action and disciplinary processes.
• Support leaders in addressing workplace concerns before they escalate into formal investigations or complaints.
• Promote consistent application of policies, practices, and decision frameworks.
• Performance Management Support
• Partner with managers to address performance concerns through coaching, feedback, development plans, and formal performance management processes.
• Review and provide guidance on performance improvement plans and related documentation.
• Help leaders identify appropriate interventions to improve performance and accountability.
• Ensure performance-related actions are equitable, well-documented, and aligned with company standards.
• Grievance & Workplace Concern Resolution
• Manage grievances, employee complaints, and workplace concerns from intake through resolution.
• Facilitate discussions and resolution efforts between associates and managers when appropriate.
• Assess issues to determine appropriate response, escalation, or referral.
• Partner with investigators when allegations require formal investigation.
• Risk Management & Governance
• Evaluate employee relations situations for legal, compliance, and employee experience risks.
• Escalate matters appropriately based on established governance and risk criteria.
• Ensure recommendations and decisions are well-supported, consistent, and defensible.
• Maintain accurate case documentation and records in accordance with enterprise standards.
• Partnership & Collaboration
• Partner closely with HR Business Partners, Associate Relations Investigators, Legal, Compliance, and business leaders.
• Build trusted relationships with leaders to strengthen manager capability and confidence.
• Act as a consultative resource on workplace practices that support engagement, performance, and accountability.
• Support enterprise initiatives that improve associate experience and organizational effectiveness.
• Insights & Continuous Improvement
• Identify recurring themes and trends related to grievances, performance management, disciplinary actions, and workplace concerns.
• Provide feedback and insights to Associate Relations leadership regarding emerging risks and improvement opportunities.
• Contribute to process improvements, training materials, and operational standards.
• Support development and delivery of manager education programs.

Qualifications

• 5+ years of Employee Relations, Associate Relations, HR Generalist, HR Business Partner, or related experience.
• Strong experience advising leaders on performance management, corrective action, and workplace concerns.
• Working knowledge of employment law and employee relations best practices.
• Demonstrated ability to influence and coach leaders through complex situations.
• Strong conflict resolution, communication, and problem-solving skills.
• Bachelor's degree in Human Resources, Business Administration, or a related field preferred.
• Experience with Workday or similar HR systems preferred.