Houston 69 (Katy Park) Service - Customer Service Assistant - Part time

Responsibilities

Customer Service

• Assists in unloading merchandise from baskets
• Packages groceries; assists customers in transporting / unloading groceries to their vehicles
• Assists customers in locating merchandise

Stocking / Sanitation

• Gathers baskets and picks up trash inside and outside Store
• Maintains and stocks bag areas
• Returns products to proper locations
• Stocks and stages bags; stocks check stand supplies
• Distributes Buddy bucks to registers, replaces anti-fatigue mats
• Does Carts & Parts basket relocation and power-washing basket relocation for department setup
• Performs red basket fill up / retrieval
• Cleans, mops, dusts, sweeps, vacuums check stand area, Return Center, and CCO area to maintain Store cleanliness and safety

Qualifications & Key Requirements

Knowledge / Skills / Abilities

• Ability to work in a fast-paced environment — Required
• Ability to work with customers and stay attentive to their needs — Required
• Ability to maintain a high level of productivity and efficiency standards — Required

Licenses / Certifications

• Completion of Company Orientation and Basics of Safety training (upon hire)

Physical Demands & Working Conditions

• Function in a fast-paced, retail environment, in detailed and precise tasks
• Work with Customers, staying attentive to their needs
• Constantly reach at waist, grasp
• Frequently stand, walk
• Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements
• Occasionally be exposed to cold, hot, loud noises, ambient temperatures, and wet conditions
• Demonstrate the ability to lift 55 lbs, and manage more than 55 lbs (up to 100 lbs)

Frequency definitions: Constantly — 5.5+ hours per 8-hour day; Frequently — 2.5–5.5 hours per 8-hour day; Occasionally — 0–2.5 hours per 8-hour day.

It is the Partner's responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and/or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.