Houston 47 (Stuebner/Louetta) Produce - Perishables Rep - Part time

About the Role

As a Perishable Representative, you are responsible for providing a well-stocked and well-maintained department while delivering superior customer service. You will prepare, package, and merchandise fresh product daily, ensuring all department and food safety/sanitation standards are met.

Responsibilities

• Customer Service:
  • Provides superior customer service
  • Takes orders from customers by telephone or in person
  • Answers customer questions regarding products and assists them with selections
• Food Service:
  • Prepares, packages, and merchandises fresh product
  • Slices, packages, labels, and rotates products
  • Scans items on Telxon for production
  • Assists in technical areas as needed
• Sales:
  • Merchandises product effectively
  • Uses suggestive selling techniques to meet customer needs and build department sales
  • Makes regular announcements related to freshly-produced items to increase sales
• Food Safety / Sanitation:
  • Cleans and sanitizes display cases; properly operates/maintains equipment
  • Complies with H-E-B food safety and sanitation standards
  • Complies with departmental SOPs and store operating procedures
• Aguas Department-Specific:
  • Peels, cuts, and chops fresh fruits and vegetables
  • Prepares fresh specialty drinks and food products
• Floral Department-Specific:
  • Designs floral arrangements; provides a variety of fresh, quality products
  • Designs and executes merchandising programs
  • Tracks seasonal records when appropriate
• Market Department-Specific:
  • Cuts, trims, and prepares meat for service at the meat counter and self-service counter
  • Ensures proper product rotation and storage
  • Maintains coolers and freezers
  • Weighs, prices, and packages selections
  • Operates power meat prep and process equipment
• Produce Department-Specific:
  • Stocks and rotates product to ensure freshness
  • Assists the floral department when needed
  • Communicates product knowledge to customers by explaining and providing samples
  • Cuts, wraps, and prices produce to be placed on the sales floor
  • Maintains signing program
• Seafood Department-Specific:
  • Knowledgeable about various fish and shellfish
  • Weighs, prices, and packages selections
  • Maintains coolers and freezers

Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations.

Requirements

• Age Requirement: 18+
• Education: High School Diploma or GED (or equivalent)
• Licenses/Certifications: Completion of Company Orientation and Safety Training
• Skills & Abilities:
  • Customer service and communication skills
  • Computer systems knowledge (Telxon, ACR, label machine)
  • Strong customer service skills
  • Communication and interpersonal skills
  • Reading and writing skills
  • Planning and organizing skills

Physical Demands & Working Conditions

This role functions in a fast-paced, retail environment and requires working with customers while staying attentive to their needs. Physical demands vary by department:

• General (all departments):
  • Constantly (5.5+ hours per 8-hour day): Reach at waist
  • Frequently (2.5 - 5.5 hours per 8-hour day): Stand, walk, pivot, push/pull with arms, grasp, cervical flexion
  • Occasionally (0 - 2.5 hours per 8-hour day): Reach overhead, reach at shoulder/knee/floor, bend, stoop, squat, crouch, kneel, stair climb, twist, pinch, perform fine motor movements
  • Exposure: Wet, cold, hot conditions, ambient temperatures, loud noise
  • Demonstrate the ability to lift 90 lbs, and manage in excess of 90 lbs (with assistance or breaking down items as needed)
• Seafood Department:
  • Constantly: Reach at waist
  • Frequently: Stand, walk, pivot, push/pull with arms, grasp
  • Occasionally: Reach overhead/shoulder/knees/floor, bend, stoop, squat, crouch, kneel, stair climb, twist, pinch, perform fine motor movements, cervical flexion
  • Exposure: Wet, cold, hot conditions, ambient temperatures, loud noise
  • Demonstrate the ability to lift 50 lbs, and manage in excess of 50 lbs (with assistance or breaking down items as needed)

Partners must never lift beyond their own safe limit. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.