Housing Stability Manager - Bronx Sites

About the role

This Housing Stability Manager oversees operations across multiple Lantern supportive housing sites in the Bronx, ensuring smooth day-to-day functioning and coordination between programs, property management, and leadership. The position requires flexibility, strong organizational skills, and the ability to travel between sites to support staff and maintain overall program effectiveness.

Essential Functions

• Referrals and Intake: Along with Assistant Director of Housing Stability and Vacancy Management, responsible for filling vacancies and managing intakes for eligible applicants for the supportive housing buildings in the Lantern portfolio using various funder programs HPD, HASA, ACS and following the CoC HUD guidelines. Assist with leasing any new residential buildings.
• Host Open Houses for new applicants. Arrange unit viewings with various Program Directors for eligible applicants.
• Collect subsidy application documentation and determine eligibility and completeness of subsidy requirements. Provide Housing Stability team and program staff with approved applicant documentation for preparation of move-in files.
• Review subsidy applications for completeness and accuracy prior to submission to property management and HPD. Determine vacancy priorities and ensure timely filling of vacancies coordinating with funders, property management and program staff.
• Ensure occupancy levels of all current projects are at least 95% and work with site staff to determine solutions if occupancy falls below the target level.
• Provide training, direct oversight, supervision, and support to the Housing Stability team, including Housing Stability Specialist(s) and Housing Stability Assistant(s), as they work with tenants.
• Lead the team in meeting all compliance deadlines, responding to external audits, and filing timely corrections to ensure strict program compliance.
• Ensure that staff performance and expertise are sufficient to meet all compliance and reporting requirements for all NYC properties.
• Monitor staff completion of required trainings and oversee the review and approval of all team members' timesheets.
• Track and approve all staff vacation requests and ensure sufficient coverage at building sites.
• Conduct onsite inspections of leasing files and work with staff to implement corrective action plans.
• Ensure Leasing team members comply with agency’s policies and procedures.

Physical Demands

While performing the duties of this job, the employee is regularly required to stand, walk, sit, stoop, climb stairs and/or kneel. They must also use their hands to type, handle, or feel. The employee is frequently required to talk or hear and must occasionally lift and/or move up to 5 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Note

Lantern Community Services provides equal employment opportunities to all employees and applicants for employment. Lantern Community Services (Lantern) values the diversity of all our clients, staff, Board of Directors, and partners. By bringing diverse individuals and viewpoints together, we create more vibrant, healthy, and just communities.