Housing Specialist

About the role

Position Summary: The Housing Choice Voucher (HCV) Program Specialist is responsible for administering various functions of the Housing Choice Voucher Program in accordance with HUD regulations, federal guidelines, agency policies, and program requirements. This position performs eligibility determinations, recertifications, interim adjustments, participant briefings, landlord communications, and case management activities to ensure program compliance and high-quality customer service to program participants, landlords, and community partners. The HCV Program Specialist serves as a key liaison between the Housing Authority, voucher participants and landlords while supporting the Authority's mission of providing safe, decent, and affordable housing opportunities.

Working Conditions: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Stressful situations may occur when dealing with the public.

Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; sit, walk, use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds, and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and the ability to adjust focus. The level of manual dexterity should be sufficient to allow for the operation of a typewriter, terminal keyboard, telephone, facsimile machine, office supplies, etc. Employees must be able to move, handle, or lift moderately heavy objects such as computer equipment (printer, monitor, laptop, tablet, CPUs, etc.) around the desk area. Must have a valid Florida Driver's License.

Responsibilities

• Process new admissions, annual recertifications, interim recertifications, and portability documentation.