Housing Specialist

Responsibilities

• Conduct housing assessments to determine clients’ readiness, family composition, and housing needs
• Help clients secure safe, affordable, and permanent housing options
• Provide comprehensive case management and support with housing and rental subsidy applications
• Build and maintain relationships with reliable landlords, brokers, and real estate agencies
• Keep an updated database of available housing resources and community partners
• Coincide with case managers to address client needs and resolve housing barriers
• Inspect apartments to ensure compliance with city, state, and local housing standards
• Identify and address obstacles to housing such as language, income, or other challenges
• Advocate for clients to obtain or maintain housing subsidies including Section 8, FEPS, and NYC programs
• Maintain accurate tracking forms, documentation, and timely housing placement reports
• Support development of individualized housing plans and assist with OOR registration, inspections, and linkages
• Travel within NYC to view apartments with clients and support placement steps

Qualifications

• A high school diploma or equivalent
• At least 6 months of housing or real estate experience working with the NYC Department of Homeless Services (DHS) or other similar city-operated organizations
• Experience in case management or social services working with individuals experiencing homelessness, substance use, mental health challenges, or other complex needs
• Knowledge of housing subsidies, supportive housing and entitlement programs
• Strong communication, problem-solving, and advocacy skills
• Strong computer skills, including Microsoft Office Suite and EHR systems
• Ability to complete CPR and First Aid training
• Willingness to work directly with individuals from diverse racial, ethnic, and socioeconomic backgrounds
• Flexible schedule to meet client and program needs
• Ability to work independently and as part of a team

Benefits

This is a full-time non-exempt role with an hourly rate of $$25.53 (annualized at 35 hours a week to $46,472) with a full benefits package. Benefits include medical, dental, and vision insurance, 25 days of paid time off, access to a retirement account with an employer to match, and tuition reimbursement.