Housing Mobile Team Peer Specialist

Position Overview

The Housing Mobile Team Peer Specialist supports tenants with complex mental health needs across our supportive housing programs in NYC. They use their lived experience to engage and support program participants experiencing mental health crises impacting their housing stability.

Key Performance Indicators

• Ensure all services, follow-up, and documentation are completed on time (100% assessments completed on time)
• Complete weekly progress notes for each participant on caseload within 48 hours of meetings
• Document consistently 40 hours of direct service work each month

Job Qualifications

• Understanding and commitment to Community Access' philosophy and mission, especially in recovery-oriented service delivery
• Experience in person-centered treatment strategies, upholding participants' rights, and self-determination in service provision
• New York Certified Peer Specialist (NYCPS) or Provisional, or Certified Recovery Peer Advocate (CRPA) certification required
• Lived experience within the mental health system, with a history of homelessness, criminal justice involvement, and substance use services, preferred
• Minimum of two (2) years’ experience working with individuals with mental health conditions, substance use disorders, and/or history of trauma
• Flexible schedule available, including mornings, evenings, and weekends to respond to participant needs
• Ability to prioritize and meet deadlines, show initiative, and be responsible for follow-through
• Skilled in conflict mediation/negotiation and assertive problem-solving
• Ability to work in the community, including use of public transportation across the boroughs
• Computer proficiency in Windows operating systems and programs like MS Word and Excel
• Fingerprinting and background clearance required
• Two (2) years’ experience working with individuals with a mental health condition, substance use disorder, and / or history of trauma
• Bilingual Spanish-speaking, preferred
• Ability to speak other relevant languages, dependent on specific needs of program participants

Additional Information

Community Access is an Equal Opportunity Employer. Women, People of Color, and Members of the LGBT community are strongly encouraged to apply. At least 51% of our employees identify as having a personal experience using mental health services.