Jobs · Product · New York

Housing Manager-Summer

EF · Thornwood, NY · 1 wk ago
On-siteProductFull-time

About the Role

In this role, you will assume overall responsibility for the smooth running of the residence and ensure a high level of customer service and student satisfaction. Your key tasks will consist of, but not be limited to:

  • Planning and managing arrivals and departures.
  • Allocating accommodations to students and EF staff and keeping accurate records of rooming assignments.
  • Ensuring accommodation meets high standards of quality, cleanliness, and comfort.
  • Managing a team of Residential Advisors in daily operations and tasks.
  • Managing room keys and linen exchange.
  • Liaising closely with catering and residence suppliers.
  • Calculating daily catering requirements, ensuring consistently high-quality meals.
  • Coordinating damage checks and collecting compensation.
  • Creating staff rotations for meal and night duties.
  • Assisting the Campus Manager with student welfare and discipline.
  • Responding to problems and emergency situations should they arise.

Qualifications

  • University degree or relevant experience.
  • Enthusiastic, organized, and a natural leader.
  • Strong communicator.
  • Able to work independently and lead a team with little oversight from a manager.
  • Decisive – able to act fast and make informed decisions in the moment.
  • Passionate about customer service and quality.
  • Must be legally able to work in the U.S. or have a work permit.
  • Applicants must be age 21 or older.

Pay

Compensation: $1,275 per week (housing provided and required for the role)

About Us

EF is the world’s leading educational travel provider with over 55 years of experience. With our Language Travel Schools, we offer young learners the opportunity to spend 2 – 4 weeks in North America, improving their English language skills in a robust program while participating in a full-activity program of sports, discos, parties, excursions, and lots more!

Why You’ll Love Working Here

This is the most fun, high-caliber place you’ll ever work. Ask any employee why they love EF (whether they’ve been here 10 minutes or 10 years) and they’ll probably tell you the same thing: it’s the people. When you work at EF, you join a purpose-driven, international, and energetic community that thrives on continuous learning, fearless innovation, and mutual support.

In addition, you can expect:

  • Continuous professional development.
  • Work in a truly international environment.
  • Staff are encouraged to innovate, take ownership of their ideas, and bring them to fruition.
  • The potential for future career opportunities with EF.

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