Housing Manager III

Unit: Teamster Grade 7A  •  Salary Range: $58,777.58  •  Posting Date: Friday, August 21, 2026  •  Application Deadline: Friday, September 4, 2026

About the Role

The Housing Manager III can function in one of three capacities:

• Overall responsibility for the supervision and operation of one or more developments totaling no more than 150 units, reporting to the Regional Manager. In this capacity, the Manager III supervises and develops a staff of employees and is responsible for the achievement of established objectives through the establishment of a well-functioning staff team. The Housing Manager III ensures compliance with all BHA and regulatory agency procedures and policies.
• Second manager at developments with between 150 and 500 units, reporting to the Manager II. In this capacity, the Manager III takes direction from the Manager II and performs assigned aspects of the work of the development. The Manager III is responsible for overall management of the development in the event of the Manager II’s absence.
• Third manager at developments with more than 500 units, reporting to the Manager I. In this capacity, the Manager III performs assigned aspects of the work of the development.

Responsibilities

• Establishes Development management objectives.
• Develops and manages project operating and capital budgets.
• Develops management plans in consultation with the Regional Property Manager.
• Manages and supervises all Development-based personnel, including employment, performance standards, evaluations, disciplinary actions (up to suspensions), staff meetings, hiring, leave approvals, and monitoring absences, including responsibility for a sick leave usage reduction program.
• Coordinates procurement activities at the development level, including petty cash fund administration.
• Purchases materials, supplies, and services up to authorized amounts and oversees programs to increase purchases from local vendors.
• Manages local stock inventories.
• Establishes public safety priorities and coordinates activities with Public Safety Staff and the Boston Police Department.
• Manages lease enforcement activity, including initiation of eviction actions as needed.
• Coordinates occupancy matters, including waiting list management, file eligibility determinations, and intra-development transfers.
• Develops and implements programs to achieve and maintain minimum rent collection standards, including collecting rent and maintaining tenant accounting ledgers.
• Oversees planning and delivery of maintenance services, including supervision of the Superintendent of Maintenance, complex repair and renovation programs, minimum maintenance performance standards, preventative maintenance, landscaping, and emergency response.
• Develops and implements local energy conservation efforts.
• Monitors and administers accident reduction and safety programs in concert with the Authority’s Risk Management Department.
• Develops and administers programs to improve community relations within the development and the surrounding community.
• Manages relations with local tenant organizations under BHA’s tenant participation policies.
• Ensures all aspects of good customer service.
• Prepares accurate and timely reports on all management matters.
• Performs other related duties as required.

Requirements

• Bachelor’s degree in public administration, business, or social science is required.
• One year of responsible experience in public, business, or community agency administration with some supervisory or administrative experience in housing or a related field, preferably in areas with low-income populations.
• Demonstrated ability to exercise human relations skills to resolve issues within assigned responsibilities.
• Demonstrated experience of comparable responsibility and competence may substitute for educational qualifications.

Benefits

• 14 paid holidays
• 3 personal days
• 2 weeks of vacation
• 3 weeks of paid sick leave
• MBTA discount
• Participation in the City’s pension plan
• Healthcare through the Commonwealth
• Additional benefits

About Us

Boston Housing Authority (BHA) fosters sustainable communities by providing quality affordable housing, bringing stability, opportunity, and peace of mind to thousands of low and moderate-income families across Greater Boston and the City of Boston as a whole. As the largest provider of affordable housing in Boston, one of the most expensive cities in the country, BHA understands housing as a crucial platform for individual, household, and community stability. Through our public housing communities and rental assistance programs, BHA provides housing assistance and services to more than 62,000 low and moderate-income households, including families with children, older adults, and individuals with disabilities.

As a housing authority, we recognize the historical role that residential segregation has played in the City of Boston. In all aspects of our operations, internally and externally, BHA is committed to breaking down the barriers to justice in housing and related fields that disproportionately impact the communities we serve.