Housing Associate - Village Crossroads I

Job Duties & Responsibilities

• Counsels residents on eligibility and recertification processes.
• Maintains and audits resident files.
• Manages the waiting list and application process.
• Prepares and submits required reports.
• Distributes rent statements and collects fees.
• Oversees the work order process.
• Prepares and distributes a monthly newsletter.

Education & Experience Requirements

• High School diploma or equivalent.
• Two years clerical experience.
• Certified Occupancy Specialist within one year of employment.

Required Skills & Abilities

• Accountability.
• Interpersonal and customer service skills.
• Independent judgment and initiative.
• Organizational skills and attention to detail.
• Discretion, tact, and professionalism.
• Composure and effectiveness in stressful situations.
• Proficiency in administrative and clerical functions.

Physical Requirements & Work Environment

• Stationary position for extended periods.
• Ability to move about the housing community and office environment.
• Positioning oneself in various environments.
• Repetitive motions involving the wrists, hands, and fingers.
• Able to communicate effectively verbally, written, and electronically.
• Able to assess the accuracy, neatness, and completeness of work products.

Pay & Benefits

Pay Rate: $20.00 per hour
Basic Benefits: Health/Dental/Vision, Vacation/sick/holiday pay, 403(b) Retirement Plan with a discretionary employer contribution, Tuition Advancement, Paid Parental Leave.

Additional Benefits: Trauma-informed care organization promoting safety, empowerment, healing, and self-care; believes every person has infinite worth and promise.

We are an equal opportunity employer.