HOUSING ASSOCIATE- Per Diem

About the role

Catholic Charities Family and Community Services (CCFCS) is a regional agency dedicated to serving the community since 1912. We provide support to individuals at various stages of life, advocating for those in need and fostering partnerships with faith communities.

Responsibilities

• Oversees the operation of the residence
• Conducts intakes for individuals entering the residence
• Acts as liaison with other community service providers/referral sources
• Provides information and referral service for telephone inquiries
• In absence of a cook, supervises preparation of meals by residents to assure sanitation & nutritional standards are met
• Provides crisis intervention and conflict management to residents
• Maintains record-keeping responsibilities including client census and database system
• Notifies Residence Manager of any emergency situations immediately
• Affords support and direction for both clients and volunteers engaged in program activities
• Thoroughly completes incident reports within one hour of the occurrence of the incident
• Thoroughly documents any shift or client observations/activities as outlined by communication log procedures
• Ensures that all clients meet with the onsite medical providers to ensure that clients are free of any health problems that may be a potential risk to other clients and staff
• Makes hourly rounds, inspections, and overnight visual checks (if working the overnight shift) to ensure presence of residents
• Reports to Residence Manager any serious incidents or violations
• Visually verifies presence of all clients as well as ensuring accurate documentation of the presence of all residents by completing sign in/out sheets
• Affords assistance to Residence Manager when needed
• Engages security system to always provide safety and security of the premises
• In the event of client discharge, staff notifies Residence Manager and or Program Manager and Department Director
• Maintains safety and organization cleanliness of residence during shift
• Performs laundry, room preparation, and housekeeping tasks, if needed
• Conducts monthly fire drills
• Carries out emergency procedures to ensure safety of residents and staff when required
• Participates in relevant Agency meetings and/or trainings
• Actively pursues development of professional competencies related to job performance through reading, supervision, in-service training and attendance at conferences and workshops
• Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse
• Participates in relevant Agency meetings and/or trainings
• Actively pursues development of professional competencies related to job performance through reading, supervision, in-service training and attendance at conferences and workshops
• Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse
• Other duties as assigned

Qualifications

• Education: Associate degree in Human Services or related field preferred. Equivalent combination of education and experience will be considered.
• Credentials: Valid and clean NYS Driver’s License.
• Experience: Two years of experience in the human services field, crisis intervention, residential setting, or emergency services. Knowledge of homeless client issues preferred. Experience with conflict resolution techniques preferred.

Benefits

• Competitive salary and 403b retirement plan
• Generous time off package and work-life balance
• Comprehensive benefits package
• Supportive and collaborative environment
• Opportunities for growth and development
• Intrinsic reward of truly making a difference in people's lives