Housing Assistant (HA)

About the role

The Housing Assistant (HA) position is a student employment role within the Office of Student Housing and Residence Life at Cameron University for the 2026‑2027 academic year. The position is contingent upon available funding and supports housing operations, assists students, and performs general duties necessary for the smooth functioning of university housing.

Key Responsibilities

• Office Hours: Maintain set office hours during the day as assigned to ensure availability for students, staff, and visitors.
• Customer Service: Provide friendly and professional face‑to‑face assistance, help residents navigate housing services, address concerns, and guide them on housing policies and procedures.
• Communication: Answer phones, handle inquiries, direct calls, and communicate effectively with residents regarding work orders, updates, or other housing‑related issues.
• Administrative Tasks: Assist with filing, paperwork, and other clerical duties, maintaining records of resident interactions, work orders, and documentation to support office operations.
• Mail and Packages: Sort, distribute, and manage resident mail and packages, notifying residents of deliveries and ensuring timely access.
• Resident Support: Assist residents with lockouts, submit and track work orders, resolve room or other issues, and provide guidance on housing‑related concerns.
• Miscellaneous Duties: Perform additional duties as assigned by Student Housing Professional Staff, which may include giving tours, creating marketing materials, assisting with photography or content for marketing, and supporting housing events and initiatives.

Position Requirements

• Enrollment: Must be enrolled as a student at Cameron University.
• GPA Requirement: Must maintain a minimum cumulative GPA of 2.0 or higher to apply for and retain the position.

Compensation

Housing Assistants (HAs) will be compensated at a rate designated by the supervisor. Working hours may vary depending on the needs of the department. HAs are expected to maintain flexibility in their schedules to accommodate operational requirements, special projects, and emergency situations as needed.