Houseperson - Wendover

Responsibilities

• Follow all company and department policies and procedures and Maverick Cleaning and Sanitation Guidelines.
• Stock linens, strip and make beds.
• Aid housekeepers with the upkeep of supplies and removal of trash.
• Clean restrooms and replace and maintain paper products as required.
• Use correct cleaning chemicals for designated surfaces, according to OSHA regulations and hotel requirements.
• Clean and maintain hotel hallways, stairwells, and elevators.
• Wipe/clean/vacuum luggage carts.
• Clean Guest Laundry as needed.
• Communicate with guests in a professional and friendly manner.
• Handle guest complaints, ensuring guest satisfaction.
• Ensure security of guest rooms and privacy of guests; turn over any lost and found items from guest rooms to supervisor.
• Inspect rooms for safety hazards and for the operating condition of equipment.
• Report any damages or maintenance problems to Housekeeping Supervisor.
• Maintain knowledge of hotel fire and emergency procedures.
• Correctly collect, transport, and properly store or dispose of trash, soiled linens, and biohazardous waste according to facility and departmental policy and procedure.
• Maintain cleaning equipment and supplies in good condition.
• Report any maintenance issues or safety hazards to the supervisor.
• Adhere to Lost and Found policy including key control.
• Follow cleaning schedules and procedures to meet high standards of cleanliness and sanitation.

Requirements

• Experience in hospitality industry in similar position desired.
• Familiarity with general building cleaning.
• Must be detail-oriented with good organization skills.
• Familiarity with cleaning products and equipment as well as cleaning techniques.
• Frequent lifting and pushing of supplies/equipment.
• Exceptional guest service skills required.
• Able to work independently and follow instructions regarding priorities of tasks.
• Must be punctual and have regular and reliable attendance.
• Able to communicate effectively.

Benefits

Team Members Will Enjoy:

• Paid Time Off
• Flexible schedules
• Medical, Vision, and Dental insurance
• Short-Term/Long-term Disability Insurance
• Education Reimbursement up to $5,250 annually
• 401k plan
• Employee meal discount program
• And more!