Houseperson - JDV by Hyatt

Midas Hospitality is seeking a dependable, service-minded Houseperson to support our Housekeeping and Front Desk teams. This role helps maintain clean, welcoming public areas, assists with linen and trash removal, supports guest requests, and contributes to a safe, comfortable hotel environment.

Responsibilities

• Clean and maintain public areas throughout the hotel, including restrooms, hallways, stairwells, foyers, elevators, lobby areas, parking lot, and grounds.
• Vacuum, dust, polish, mop, sanitize surfaces, straighten furniture and décor, remove trash, and replace or remove newspapers and service trays according to hotel standards.
• Remove soiled linen and trash from guest rooms and housekeeping carts throughout the shift and transport items to the appropriate locations.
• Clean corridor walls, floors, doors, mirrors, guest room number signs, elevator doors, and elevator tracks.
• Report lost and found items according to hotel procedures.
• Assist guests with directions, information, amenities, supplies, and other service requests in a courteous and professional manner.
• Report guest concerns or complaints to the appropriate team member or leader to support timely service recovery.
• Notify Maintenance of repair needs, safety concerns, or hotel issues.
• Support Housekeeping and Front Desk operations as needed, including delivering cribs or rollaway beds, transporting supplies, assisting with room readiness, and completing special assignments.
• Follow standard operating procedures, safety guidelines, and security practices to help maintain a safe, accident-free workplace.
• Perform additional duties and special projects assigned by hotel leadership.

Requirements

• No prior hotel experience is required; previous housekeeping, janitorial, cleaning, or hospitality experience is helpful.
• Ability to read and understand simple instructions, short correspondence, memos, and hotel procedures.
• Ability to communicate clearly and professionally with guests, clients, and team members in one-on-one and small group settings.
• Basic math skills, including the ability to add, subtract, multiply, and divide using money, weight measurements, volume, and distance.
• Ability to apply common sense understanding to complete simple one- or two-step instructions.
• Strong attention to detail and commitment to cleanliness, safety, and guest satisfaction.
• Ability to work independently and as part of a team in a fast-paced hotel environment.
• Flexible availability, including days, evenings, weekends, and holidays as business needs require.

Physical Requirements

• Regular standing and walking, frequent bending, stooping, reaching, stretching, and repetitive use of hands.
• Ability to lift, push, pull, and move at least 40 pounds with or without reasonable accommodation.
• May involve occasional exposure to loud noise, outdoor areas, and temperature changes while supporting hotel operations.

Benefits

• Growth and development opportunities and access to learning resources.
• Competitive Paid Time Off (PTO) policies.
• Medical, Dental, and Vision insurance options.
• 401(k) with company match.
• Employee Assistance Program (EAP).
• Hotel and travel discounts.
• Employee recognition programs and career advancement opportunities.

About Midas Hospitality

Founded in 2006, Midas Hospitality is a leading hotel development, construction, management, and investment firm with over 1,000 associates and a portfolio of more than 40 hotels across 14 states. Through partnerships with Marriott, Hilton, and IHG, we are committed to delivering exceptional guest experiences while fostering a people-first culture centered on growth, teamwork, and opportunity.