Houseperson/Houseman
Sunridge Hotel Group · Phoenix, AZ · 1 mo ago
ManagementFull-time
Essential Functions
- Assists housekeepers with removing linen and trash from all check out rooms
- Stocks linen storage closets and keeps them free of debris and anything that may be a trip or fire hazard
- Responds to guests special requests for miscellaneous items like cribs, extra towels, etc
- Helps keep outside grounds and parking lot areas free of trash and debris
- Helps the housekeepers make beds or clean rooms if necessary
- Unloading shipments from delivery truck
- All other duties as assigned
Competencies
- Problem Solving – Identifies and resolves problems in a timely manner
- Customer Service – Responds promptly to customer needs; Responds to requests for service and assistance
- Team Work – Contributes to building a positive team spirit
- Diversity – Shows respect and sensitivity for cultural differences; Promotes a harassment-free environment
- Organizational Support – Follows policies and procedures including but not limited to, dress code policies
- Adaptability – Able to deal with frequent change, delays, or unexpected events
- Attendance/Punctuality – Is consistently at work and on time
- Dependability – Follows instructions, responds to management direction; Completes tasks on time or notifies appropriate person with an alternate plan
- Initiative – Asks for and offers help when needed
- Planning/Organizing – Prioritizes and plans work activities; Uses time efficiently
- Professionalism – Treats others with respect and consideration regardless of their status or position
- Quality – Demonstrates accuracy and thoroughness; Applies feedback to improve performance; Monitors own work to ensure quality
- Quantity – Meets productivity standards; Completes work in timely manner
- Safety and Security – Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly
Weekends Required