Houseperson- Housekeeping | Benefits Include: Medical, Dental, Vision, Paid Vacation and MANY MORE!

About the role

Hyatt House San Jose/Silicon Valley is seeking a dependable and service-focused Housekeeping Houseperson to support the Housekeeping team in maintaining a clean, organized, and welcoming hotel environment. This role assists Room Attendants, supports guestroom and public-area cleanliness, stocks supplies, responds to guest requests, and helps ensure the hotel is ready to deliver a comfortable extended-stay experience.

Responsibilities

• Maintain cleanliness and presentation of guest corridors, elevators, stairwells, linen closets, service areas, public areas, and back-of-house spaces.
• Assist Room Attendants with daily housekeeping needs, including delivery of linens, towels, amenities, and supplies.
• Remove soiled linen, trash, recycling, and other items from guestroom floors and housekeeping areas.
• Stock and organize housekeeping carts, linen closets, supply rooms, and storage areas.
• Deliver guest-requested items such as extra towels, bedding, amenities, cribs, or other supplies as needed.
• Support room turns by helping Room Attendants prepare rooms for cleaning during busy occupancy periods.
• Assist with public-area cleaning, including vacuuming, sweeping, mopping, dusting, and maintaining restrooms or lobby areas as assigned.
• Support laundry or linen handling needs as directed by housekeeping leadership.
• Report maintenance issues, safety concerns, damaged items, or lost-and-found items according to hotel procedures.
• Follow proper chemical handling, cleaning, sanitation, and safety procedures.
• Maintain a professional appearance and provide courteous, helpful service to guests and colleagues.
• Work collaboratively with Housekeeping, Front Office, Engineering, and other departments to support a smooth guest experience.
• Assist with deep cleaning projects and other housekeeping duties as needed.

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment.
• Previous housekeeping, hotel, janitorial, laundry, or related experience preferred.
• Ability to work independently and as part of a team.
• Strong attention to detail and commitment to cleanliness and safety.
• Good communication skills and ability to follow instructions.
• Reliable, punctual, and able to complete assigned tasks efficiently.
• Ability to work a flexible schedule, including AM/PM shifts, weekends, and holidays.
• Ability to stand, walk, bend, and lift for extended periods.
• Ability to lift, push, pull, and move items up to a moderate weight.
• Prior hotel housekeeping or cleaning experience is preferred.
• Familiarity with housekeeping operations, linen handling, cleaning tools, and safe chemical use.
• Experience supporting Room Attendants in a hotel or extended-stay property.

Benefits

We Offer Excellent Benefits: Free room nights, Discounted and Friends & Family Room Rates, Medical, Prescription, Dental, and Vision Insurance, 401K with company match, Paid Vacation, sick days, new child leave, and personal day, Paid Family Bonding Time and Adoption Assistance, Tuition Reimbursement, Employee Stock Purchase Plan, Discounts at various retailers - Apple, AT&T, Verizon, Headspace, and many more.

Pay

This is an hourly position with a compensation ranging from $19 per hour.

Schedule

Ability to work a flexible schedule, including AM/PM shifts, weekends, and holidays.