Houseperson

About the role

Create Your Experience of a Lifetime! Come work and play in the mountains!

Responsibilities

• Walk assigned floors at the beginning and end of shift; remove newspapers and service trays, empty ash urns, remove trash and/or linens and note any areas that need immediate cleaning.
• Clean public areas - hallways, elevators, service areas, stairwells, etc.
• Remove dirty linen, terry and trash from the service areas and take it to the appropriate locations.
• Assist sectional housekeepers as needed (i.e. moving furniture, rollways, etc.)
• Reporting missing or damaged articles and submitting all found items to Housekeeping office according to Lost and Found procedures.
• Respond to guest requests and questions and report guest issues and complaints in a hospitable manner to ensure guest satisfaction.
• Ensure that all the hallways are clear of trash and used room service trays have been taken to the Stewarding department.
• Reports the need for floor cleaning/polishing and carpet shampoo; coordinates and uses equipment to conduct cleaning procedures.
• Arrange the newspapers and magazines in the lobby; clearing tables of used materials and/or trash.
• Report any maintenance issues in a timely manner to ensure all items are logged with the PBX center.
• Transport baby cribs and rollaway beds to the guest rooms.
• Participation in training classes set up by The Arrabelle, Rock Resort and Vail Resorts.
• Complies with all Resort policies, procedures and standards of operation.
• Other duties as assigned.

Requirements

• High School or GED.
• Preferred 2 - 3 years of housekeeping experience or equivalent.
• Preferred Previous experience housekeeping in hotels or condos.
• Preferred Must be able to communicate in efficiently in English.
• Required Ability to communicate in Spanish.
• Preferred Must be able to lift up to 30 lbs.
• Required Must be able to stand for long periods of time in excess of 2 hours without sitting.
• Required Must be willing to work a varied schedule, including weekends and holidays.

Qualifications

• Minimum Age: At least 18 years of age

Skills

• Ability to communicate in Spanish

Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development
• Referral Program
• Full Time Roles Are Eligible For The Above, Plus Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
• Critical Illness and Accident plans

Pay

The expected pay range is $20.00/hr - $22.92/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

Schedule

Shift Type: Full Time