Houseperson

About the role

As a Houseperson, you will be responsible for maintaining the cleanliness and general appearance of public areas and corridors of the hotel. This position may require flexible scheduling availability.

Responsibilities

• Upkeep the public areas
• Assist with Housekeeping as needed by providing basic housekeeping duties (changing sheets, arranging towels, restocking toilet supplies, vacuuming, dusting, cleaning, and rearranging rooms after guest check-out)
• Participate in preventative maintenance programs
• Recognize and report potential safety hazards (e.g., broken doors or railings, fire hazards) and notify supervisors of any damages, deficits, or disturbances
• Maintain shelf organization in storerooms and replenish supplies as needed
• Clean furniture, elevators, glass, planters, light fixtures, carpets, walls, and more in public areas such as the lobby, pool, and public restrooms
• Deliver special request items such as cribs to guest rooms

Requirements

• Highly motivated team player with strong initiative and desire for achievement
• Effective in handling workplace problems, including anticipating, preventing, identifying, and solving issues
• Ability to work well in stressful situations
• Readily available and approachable for all guests while providing excellent guest service

Physical Demands

The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job:

• Regularly required to stand, sit, or walk for extended periods
• Regularly required to lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds

Training

Island Hospitality is committed to employee development with a formalized training and development program, providing a clear path for growth in the hospitality business. Employees from other organizations can build on prior experience and find further growth opportunities using the tools and resources offered.

Benefits

• Healthcare including Medical, Dental, and Vision Insurance
• HSA & FSA plans available, including Dependent Care FSA
• Identity Theft Protection Insurance
• Commuter benefits including transit & parking
• Pet Insurance
• PTO and Payroll Incentives for Annual Wellness Exams
• Employee Assistance Program
• Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services
• Paid Sick and Vacation Time
• Family Leave
• 401(k) Retirement plan with 100% match up to 3% of salary and an extra 50% match on the next 2% (fully vested upon first contribution)
• Incentive-based bonus program
• Free room nights at company hotels and employee discounts within your hotel brand
• Discounts for friends and family within your hotel brand
• Team Member recognition and bonus programs
• Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work
• Career growth through an in-house training program with personalized goals
• Referral bonus program for any company location