Houseperson

About the role

A Houseperson is responsible for maintaining the cleanliness and general appearance of public areas and corridors of the hotel. This position may require flexible scheduling availability.

Responsibilities

• Upkeep the public areas
• Assist with Housekeeping by providing basic housekeeping duties (changing sheets, arranging towels, restocking toilet supplies, vacuuming, dusting, cleaning, and rearranging rooms after guest check-out)
• Participate in preventative maintenance programs
• Recognize and report potential safety hazards (e.g., broken doors or railings, fire hazards) and notify supervisors of any damages, deficits, or disturbances
• Maintain shelf organization in storerooms and replenish supplies as needed
• Clean furniture, elevators, glass, planters, light fixtures, carpets, walls, and more in public areas such as the lobby, pool, and public restrooms
• Deliver special request items such as cribs to guest rooms

Requirements

• Highly motivated team player with strong initiative and desire for achievement
• Effective in handling workplace problems, including anticipating, preventing, identifying, and solving issues
• Ability to work well in stressful situations
• Approachable and available for all guests while providing excellent guest service

Physical Demands

• Regularly required to stand, sit, or walk for extended periods
• Regularly required to lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds

Scheduled hours vary based on guest occupancy, season, staffing, and other factors. A specific number of work hours per week is not guaranteed.

Training

Island Hospitality offers a formalized training and development program, providing a clear path for career growth in the hospitality industry. Tools and resources are available to help all team members build on prior experience and advance within the company.

Benefits

• Healthcare including Medical, Dental, and Vision Insurance
• HSA & FSA plans available
• Dependent care FSA
• Identity Theft Protection Insurance
• Commuter benefits (transit & parking)
• Pet Insurance
• PTO and Payroll Incentives for Annual Wellness Exams
• Employee Assistance Program
• Wellness Subscriptions (gym access, financial planning, counseling, and legal services)
• Paid Sick and Vacation Time
• Family Leave
• 401(k) Retirement plan with 100% match up to 3% of salary and 50% match on the next 2% (fully vested upon first contribution)
• Incentive-based bonus program
• Free room nights at company hotels and employee discounts within your hotel brand
• Discounts for friends and family within your hotel brand
• Team Member recognition and bonuses
• Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work
• Career growth through an in-house training program with personalized goals
• Referral bonus program for any company location