Houseperson

About the Role

The House Attendant plays a key role in delivering the Hyatt Place experience—relaxed style paired with high standards of excellence. You’ll create a welcoming, clean, and comfortable environment for guests, ensuring their stay feels larger than home through attentive and exceptional service.

Responsibilities

• Maintain the cleanliness of the hotel, including guest rooms, public areas, and back-of-house spaces.
• Deliver welcoming, helpful, and high-quality guest service with a focus on exceeding expectations.
• Uphold Hyatt’s commitment to teamwork and high standards of excellence in all tasks.
• Interact with guests in a fast-paced environment while multitasking effectively.

Requirements

• Prior cleaning experience required.
• Customer service experience, preferably in a hotel or related field.
• Schedule flexibility for AM/PM shifts, weekends, and holidays.
• Strong command of the English language (speaking, reading, and writing).
• Ability to learn quickly and adapt to a fast-paced environment with guest interaction.
• Ability to lift, pull, and push moderate to heavy weight (minimum of 20 lbs).
• Must be 18 years or older.
• A genuine desire to satisfy the needs of others in a dynamic setting.