Housekeeping Supervisor - Sheraton

About the role

This position is responsible for managing the overall day-to-day and long term operations of the housekeeping department including the upkeep of all the guestrooms, public spaces, and the outdoor surroundings.

Responsibilities

• Partners with the Housekeeping Manager to recruit, develop, manage and monitor performance while making any recommendations for disciplinary actions
• Maintains a proven set of processes to assure the hotel is consistently clean taking personal responsibility and pride in both the execution and the results
• Provides ongoing training and support for the housekeeping department employees
• Schedules housekeeping staff and room cleaning assignments to ensure proper coverage
• Performs all housekeeping duties necessary including cleaning guest rooms and hotel public space to ensure guest satisfaction and owner expectations
• Partners with the Housekeeping Manager to complete inventory and maintain par levels for linen and room supplies
• Inspects all assigned guest rooms and public areas to ensure furnishings, equipment, linens, and public areas are clean and in good repair to meet guest expectations
• Completes other duties as assigned

Requirements

• High School or equivalent education required
• Minimum of 2 years housekeeping experience with at least 6 months in housekeeping management at a supervisory or manager level
• Must be able to communicate effectively in a multi-lingual workplace environment
• Maintain a neat, clean, and well-groomed appearance
• A passion for the mission, vision, and values of Sherman Associates

Qualifications

• Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis
• Must be able to lift up to 50-lbs. on a regular and continuing basis
• Must be able to push and pull carts and equipment weighing up to 200-lbs. on a regular and continuing basis
• Requires frequent kneeling, squatting, grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity
• Requires manual dexterity to use and operate all necessary equipment

Skills

• Excellent communication skills
• Strong organizational and time management skills
• Ability to work independently and as part of a team
• Attention to detail

Benefits

• Medical, dental and vision insurance plans
• Employer-paid short-term disability
• Employer-paid life insurance
• Voluntary accident & critical illness; hospital indemnity; long-term disability; pet insurance
• Employee assistance program
• Fully vested 401k company match program
• 9 Paid holidays and competitive PTO program
• Sherman Associates' Starbucks and Hotel discounts

Pay

Pay Range: $19-20/hour + Pay is based on several factors which vary based on position; including experience, skills, and knowledge the selected individual is bringing to the specific job.