Housekeeping Supervisor - Sage Lodge

Perks

• Hourly Pay Range: $22 - $24
• DOETip/Tip Pooling Eligible
• Paid Time Off & Holiday Pay
• Benefits - Medical, Dental, Vision, Disability, 401K
• HSA/FSA Plans - with employer contribution
• Values Based Culture
• Culture Add (Creating Space for Fresh Perspectives)
• Referral Bonus (Get Paid to Recruit)
• Discounted Lodging, Dining, Spa, Golf, and Retail
• Employee Assistance Program
• Columbia Cares Volunteer Opportunities
• Committee Participation Opportunities
• Committee Work Opportunities
• Online Learning Platform to Help You Grow!
• Third Party Perks (Including discounts on Pet Insurance, Rental Cars, Movie and Concert Tickets, Theme Park and Attractions & so much more)

What Success Looks Like

• Assists in managing the day-to-day operations of the Housekeeping department.
• Follows all appropriate policies and procedures (e.g., key control, lost and found).
• Develops and implements procedures to ensure that all housekeeping activities and services meet or exceed the established standards and goals.
• Conducts daily inspections of serviced guestrooms, front of house areas, storage rooms and relevant back of house areas.
• Aids in managing the departmental budget.
• Maintains department equipment and supply inventory levels appropriate to property requirements.
• Ensures all equipment is properly maintained and functioning.
• Ensures all equipment is used only as intended.
• Maintains department equipment and supply inventory levels appropriate to property requirements.
• Advises guests, clients and team members on housekeeping matters.
• Evaluates patterns or trends in guest complaints in order to plan and implement corrective actions.
• Provides regular and on-going communication with all departments in order to keep staff informed of updates, changes and/or problematic situations.
• Ensures the security of all housekeeping supplies, equipment and inventory by establishing and ensuring adherence to security standards.
• Participates in the property’s Manager on Duty program as needed.
• Sets, supervises, trains, develops, schedules, disciplines, and counsels staff.
• Provides regular feedback to staff and ensures they are meeting or exceeding standards.
• Conducts training on job standards and areas of responsibility as needed.

What You Bring

• Minimum 3 years housekeeping experience in a similar environment required
• Prior housekeeping lead/supervisory experience preferred
• Valid driver license
• Ability to read, write, speak and understand English
• General management skills, including time management, information analysis, planning and organizing, decision making, problem solving, and delivery of results
• Financial management skills, including budget management, expense control and analysis of Profit and Loss statements