Housekeeping Supervisor |Full-Time |$23.09/hr.

At Hyatt, we care for people so they can be their best. Our commitment to care begins with you, our colleagues, because you are the heart of Hyatt. We create an inclusive environment that prioritizes your well-being, fosters growth, and helps you thrive both personally and professionally. At Hyatt, empathy is not just a value, it’s a way of life.

About the role

We are looking for a dynamic and personable Housekeeping Supervisor to join our team. This role is ideal for a hard-working professional who thrives on upholding the standards of cleanliness and exceeding expectations. You will play a vital role in creating exceptional experiences for our guests and leaving a lasting impression for future brand loyalty.

As a Housekeeping Supervisor, you're the behind-the-scenes hero making sure every guest’s stay is spotless and unforgettable. You’ll lead a hardworking team, keep daily operations running smoothly, and step up when the Housekeeping Managers are away. From fresh linens to flawless rooms, you set the standard for clean, comfortable, and welcoming—and inspire your team to do the same. If you love leading with energy and keeping things organized with style, this role is your perfect fit.

This position’s hourly rate is $23.09/hr. This position is eligible to earn overtime, shift differentials, premium pay, tips, commissions, service charges, or incentive awards under certain circumstances.

Responsibilities

• Oversee daily housekeeping operations with precision—inspections, reports, and productivity checks to ensure everything runs smoothly and up to standard.
• Lead and inspire Room Attendants, House Attendants, Laundry, and Public Areas staff with clear communication, hands-on training, and a positive attitude to keep the team motivated.
• Handle lost-and-found items with care, maintain key control, and manage access to sensitive areas like master keys, storage rooms, and secure files while prioritizing safety.
• Set the bar high for sanitation and cleanliness across all facilities and equipment, ensuring everything looks fresh, feels safe, and exceeds expectations.
• Perform supervisory duties in the housekeeping department, including inspecting guest rooms, resolving guest complaints, general office duties, counseling, and interviewing employees.

Requirements

• A true desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal communication skills.
• At least 2 years of Hospitality Housekeeping experience.
• Ability to walk and stand for long periods of time.
• Ability to work a flexible schedule, including AM or PM shifts, holidays, and weekends.
• Ability to lift moderate weight.
• Prior supervisor experience in Housekeeping is preferred.

Benefits

• Health Benefits: Medical, dental, and vision insurance starting after just 30 days.
• Perks & Discounts: Free and discounted room nights, friends & family rates at Hyatt properties, discounts on food and beverage, and exclusive savings on tech, wellness apps, and more (e.g., Apple, AT&T, Headspace).
• Work-Life Balance: Paid time off, including new child leave.
• Retirement Support: 401(k) matching (up to 4%) and employee stock purchase plan.
• Growth Opportunities: Tuition reimbursement and robust training programs.
• Everyday Conveniences: Complimentary meals for employees.

Why You’ll Love Working Here

Hyatt fosters a culture of care and inclusion where colleagues are supported to succeed. Whether it’s career advancement, industry-leading benefits, or working with a team that values empathy and collaboration, we are ready to help you grow. If you’re ready to deliver exceptional service and exceed expectations, we’re ready for you. At Hyatt, you’ll not only build your career, you will also build a future.