Housekeeping Staff

About the role

The Housekeeper is responsible for cleaning resident rooms and maintaining both interior and exterior areas of the facility, ensuring a clean, safe, and welcoming environment for residents, visitors, and staff under the direct supervision of the Housekeeping and Laundry Supervisor.

Responsibilities

• Clean and maintain resident rooms, offices, and common areas, including vacuuming, dusting, wiping, mopping, and polishing.
• Ensure resident rooms are safe, comfortable, and well-maintained, and that personal belongings are safeguarded.
• Promptly clean spills, soiled areas, and other conditions as observed or directed.
• Maintain a safe work environment by strictly following procedures related to cleaning agents, hazardous materials, and equipment.
• Properly store supplies and equipment, adhere to Universal Precautions and infection control standards, and follow all isolation, fire, safety, and sanitation policies.
• Immediately report any hazardous conditions or malfunctioning equipment.
• Attend orientation and required in-service education programs in accordance with state and facility requirements.
• Understand, comply with, and promote all policies regarding residents’ rights.
• Report all incidents and accidents in a timely manner.
• Follow established cleaning schedules and coordinate daily housekeeping services with other departments as needed.
• Ensure housekeeping equipment, supply carts, and materials are properly maintained.
• Verify that lighting is in proper working order and assist with heavy lifting as requested.
• Perform floor care duties such as stripping, waxing, and buffing floors as directed.
• Move and replace furniture and clean storage and exterior areas as assigned.
• Perform other duties as assigned.

Requirements

• Must be able to interact positively with residents, families, and regulatory agencies, and work collaboratively with employees at all levels.
• Must be able to maintain consistent attendance and be willing to work long or irregular hours, often under pressure.

Qualifications

• Must be able to read, write, and follow oral and written instructions necessary to perform job duties effectively.
• Must comply with all local health regulations and successfully complete a post-offer health assessment.
• Must be able to perform the essential functions of the position with or without reasonable accommodation.

Physical and Sensory Requirements

• Ability to read, write, and speak fluent English to communicate effectively with residents, families, staff, and community agencies.
• Ability to perform physical activities such as walking, reaching, bending, stretching, pulling, and lifting.
• Adequate fine and gross motor coordination to carry out required tasks.

Work Environment

• Long-term care facility setting.
• Exposure to residents with varying levels of care needs.
• May include evenings, weekends, holidays, and on-call shifts.

Core Competencies

• Resident-centered care
• Professionalism and ethical conduct
• Team collaboration
• Problem-solving
• Cultural sensitivity and respect