Housekeeping/Setup Crew Supervisor

About the role

The Housekeeping/Setup Crew Supervisor reports to the Superintendent and provides daily direction and oversight to the Housekeeping and Set-up staff within the Raleigh Convention Center and the Red Hat Amphitheater. This work includes supervision and participation in pre-event set-up and cleaning, event specific cleaning and set-up, as well as post event cleaning and breakdown in a fast-paced, even-driven environment.

Responsibilities

• Supervises staff including conducting performance evaluations, coordinating training, and implementing hiring and coaching and disciplinary procedures
• Plans, supervises and reviews the work of assigned crews in the area of clean-up and set-up for events, basic tool and equipment maintenance, and janitorial work and cleaning; provides support by performing advanced-level maintenance and operations work
• Uses event management system to locate and print room layouts and function schedules. Assigns staff to coordinate room set and clean for event functions
• Captures and schedules resources for maintenance and operations of assigned projects, events, responses to weather or unplanned events, and/or other departmental/functional needs; monitors timelines and adherence to schedules
• Conducts inspections and monitors progress, safety and/or completion of work; performs quality assurance checks to ensure compliance with established procedures, standards and/or regulations; identifies and initiates resolution of issues; follows up on corrective actions to ensure proper work completion
• Affords assistance in the training and development of staff on equipment, safety and operational practices and procedures
• Maintains and oversees inventory of materials, tools and supplies; researches product and expense information; initiates replacement of required inventory; prepares and maintains records and documentation related to assigned operational area
• Ensures proper scheduling to minimize downtime and disruption to facility event activity and overall operation
• Works extended/irregular hours including nights, weekends and holidays as needed and determined by events

Qualifications

• High School diploma or G.E.D. equivalency; 3 to 5 years' experience in light to medium construction equipment operation, or related work