Housekeeping Room Attendant

About the role

Zelda Dearest is a boutique luxury hotel located in Asheville, North Carolina. Our housekeeping team plays a crucial role in ensuring every guest room and public space reflects the high standards of our hotel.

Responsibilities

• Clean and service guest rooms to the highest quality standards
• Make beds, replace linens, and replenish towels and amenities
• Clean and sanitize bathrooms, bedrooms, and living spaces
• Dust, vacuum, mop, and maintain guest rooms and assigned public areas
• Report maintenance concerns and damaged items promptly
• Restock housekeeping carts and maintain organized supply areas
• Follow all safety, sanitation, and hotel cleanliness standards
• Respect guest privacy while working efficiently and professionally
• Aid in preparing rooms for arriving guests as needed

Requirements

• Previous housekeeping or hotel experience is preferred but not required—training provided
• Strong attention to detail and pride in producing high-quality work
• Reliable, dependable, and punctual
• Ability to work independently and as part of a team
• Positive attitude and strong work ethic
• Able to lift up to 30 pounds and perform repetitive physical tasks
• Ability to work weekends and holidays

Qualifications

• Bend and reach to dust, clean and make beds and bathroom
• Stand and walk for varying lengths of time, often long periods
• Talk to many different kinds of people to give information, answer questions and provide required services
• Visually inspect rooms for cleanliness and guest belongings that have been left behind
• Use written communication skills to mark completed rooms on daily paperwork
• Move fingers, arms and hands quickly and easily to perform cleaning duties

Skills

• Attention to detail
• Physical stamina and strength
• Communication skills
• Teamwork and collaboration

Benefits

• 401(k) with company match
• Disability insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Room Discounts
• Employee Food and Beverage Discounts

Pay

Competitive pay based on experience and qualifications.

Schedule

The Hotel operates 24 hours a day and 7 days a week, requiring variations in shift days, starting times, and hours worked in a week.