Housekeeping & Public Spaces Supervisor

About the role

The Children's Museum of Pittsburgh provides innovative and inclusive museum experiences that inspire kindness, joy, creativity and curiosity for all learners. We forge connections with artists, community partners and neighbors to work on behalf of children, youth and families. We have a vision to transform education. We believe people of all ages can benefit from different types of learning experiences.

Responsibilities

• Performs routine walkthroughs of all visitor areas to assess cleanliness, operations, inventory, and organization, with a focus on minimizing liability and maintaining an exceptional guest experience; ensures assigned work is completed.
• Responsible for the hiring, scheduling, training, coaching and supervision of Cleaning Associates.
• Follows the Collective Bargain Agreement and ensures compliance.
• Issues progressive discipline in accordance with the Collective Bargain Agreement and HR Policy Handbook.
• Monitors time off and approves timesheets.
• Responsible for the management of performance evaluations (Introductory Period and Planning & Development Form).
• Reviews cleaning assignments and organizes them to successfully meet needs.
• Serves as communication liaison with the contracted after‑hour cleaners, and coordinates with them to meet needs.
• Arranges for specialized cleaning services as necessary.
• Ensures cleaning equipment is properly maintained and remains in good working order.
• Oversees the stock and organization of custodial storage spaces, cleaning closets, and carts.
• Coordinates with supplier to ensure custodial inventory is maintained.
• Opens and closes buildings as necessary.
• Reports property issues to Facilities team and provides support as needed.
• Works collaboratively with Events Operations management to provide hands‑on support as needed to restore rental spaces to pre‑event conditions.
• Supports the Facilities team with office cleanings and relocations, including furniture assembly/disassembly and moving furnishings.
• Performs maintenance to visitor spaces, such as patching, painting, polishing, replacing light bulbs, power washing, high dusting; ensures furniture and fixtures are in good working condition.
• Supports grounds maintenance activities, such as weeding, leaf blowing, and snow removal.
• Assists in the development of procedures and policies.
• Provides access to and escorts vendors and contractors, as needed.
• Implements and supports museum policies/procedures.
• Able to understand and perform emergency procedures.
• Attends meetings/trainings as required.
• Participates in one Museum Committee.
• Performs other work‑related duties as assigned.

Qualifications

• Education: High School diploma required; combination of education and relevant experience will be considered in lieu of a degree.
• Experience: At least two (2) years of related experience required; supervisory experience required.

Skills

• Strong initiative, communication, delegation, organization, problem solving, and tact.
• Strong attention to detail.
• Effective team management skills.
• Cleaning equipment knowledge, use and operation.
• Cleaning product familiarity and safe use.
• Product dispenser operation knowledge.
• Operate cleaning and grounds equipment.
• Familiarity with basic hand tools, power tools, their proper use.

Benefits

• Medical, Dental, Vision, Flexible Spending Account.
• Paid Time Off (Vacation, Sick, Holidays, and Floating Holidays).
• 403(b) Retirement Plan.