Housekeeping Manager (Temporary) - Conrad New York Downtown
About the role
The stunning Forbes 4-Star Conrad New York Downtown is seeking a Temporary Housekeeping Manager. The hotel features 463 rooms, 30,000 square feet of banquet space, and three food and beverage outlets (a 3‑meal restaurant, rooftop bar, and in‑room dining). In this role you will manage daily housekeeping operations, including room inspections and administrative duties, while working in a luxury hotel environment in Lower Manhattan.
Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Housekeeping Manager, you’re not just overseeing daily housekeeping operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Hilton’s award‑winning workplace culture emphasizes delivering exceptional guest experiences and building an exceptional workplace for team members. With a global legacy of welcoming over 3 billion guests, Hilton’s core values focus on integrity, leadership, teamwork, ownership, and urgency.
Responsibilities
- Oversee daily housekeeping operations: Manage cleanliness, service, and product quality standards in guest rooms, public spaces, restrooms, offices, and meeting areas.
- Ensure room readiness: Coordinate housekeeping efforts to ensure rooms are cleaned and available for guests promptly and efficiently.
- Manage departmental processes: Oversee systems usage, cost controls, budgeting, forecasting, and policy enforcement to drive efficiency and profitability.
- Conduct inspections: Oversee and perform room and public area inspections to maintain high‑quality standards and compliance.
- Inspire and develop the team: Supervise and support team members, monitor performance, provide coaching, and foster a positive and productive work environment.
Qualifications
- At least 2 years of supervisory Housekeeping experience; luxury hotel, union, and OnQ experience preferred.
- Passion for spreading the light and warmth of hospitality.
- Act with integrity and always do the right thing.
- Inspire others through leadership.
- Believe that teamwork drives the best outcomes.
- Demonstrate a sense of ownership and accountability.
- Focus on the now, bringing urgency and discipline to every moment.
Benefits
- Incredible travel perks – 110 nights of deeply discounted travel, with room rates as low as $40/night at Hilton properties through the Go Hilton travel program.
- Own a piece of Hilton – Employee Stock Purchase Program (ESPP) offers Hilton shares at a 15% discount.
- Paid parental leave – available for eligible team members, including partners and