Housekeeping Lead, Mammoth Mountain Inn, $22 per hour

About the role

Assists the Executive Housekeeper in overseeing all aspects of housekeeping operations at the Village Lodge. Coordinates activities with other key departments in hotel to ensure the highest quality of service and hospitality. Motivates staff to the highest level of efficiency and productivity. Accountable for financial, employee, and guest service goals of the department.

Responsibilities

• Assists the Executive Housekeeper in overseeing all aspects of housekeeping operations at the Village Lodge.
• Captures and coordinates activities with other key departments in hotel to ensure the highest quality of service and hospitality.
• Motivates staff to the highest level of efficiency and productivity.
• Accountable for financial, employee, and guest service goals of the department.

Requirements

• Minimum of 2 years' experience in a quality hotel supervising a housekeeping staff of at least 10 employees.
• Four year college degree preferred.
• Strong work ethic.
• Ability to effectively communicate to guests, employees and management.
• English as well as Spanish language skills preferred.
• Ability to perform under pressure and with deadlines.
• Ability to solve problems using common sense and hotel policy.
• Working knowledge of business software with emphasis on MS Excel, Word, and Power Point.

Benefits and Perks of Your Adventure

• Ski passes for dependents (spouse/child(ren)/domestic partners) includes free skiing at other Alterra Resorts
• Ski/snowboarding lessons discounts
• Equipment Rental discount
• Friends and Family vouchers
• Retail & Food discount
• 401k with company match

Pay

Hourly pay rate: $22.00 to $25.00

Schedule

N/A