Housekeeping & Laundry Assistant

About the role

The role is responsible for managing customer relationships and providing technical support.

Responsibilities

• Manage customer interactions through phone, email, and chat
• Provide technical support to resolve customer issues
• Escalate complex issues to senior support team members
• Document customer interactions and issue resolutions

Requirements

• Bachelor's degree in Computer Science or related field
• 2+ years of experience in customer service or technical support
• Strong problem-solving and communication skills
• Proficiency in Microsoft Office Suite

Qualifications

• Experience with CRM systems
• Knowledge of relevant software and technologies

Skills

• Excellent verbal and written communication skills
• Ability to work independently and manage multiple tasks
• Highly organized and detail-oriented

Benefits

• Competitive salary
• Flexible work schedule
• Health insurance
• 401(k) plan
• Professional development opportunities

Pay

Salary range: $50,000 - $70,000 annually

Schedule

Full-time position, 40 hours per week