Housekeeping Houseperson Substitute

Essential Functions And Responsibilities

• Reports to work as scheduled, in proper uniform, in accordance with the company’s personal appearance standards
• Maintains a friendly positive attitude that ensures positive guest experience and giving recognition to returning guests
• Follows and adheres to all policies and procedures as set forth by the Housekeeping Department
• Follows proper etiquette when communicating over the radio
• Responds, follows and closes HotSOS and other requests when assigned to them by the proper usage of Rexx/radio
• Helps room attendants by emptying trash and soiled linen from housekeeping carts
• Maintains the following areas at all times: public rest rooms, hotel lobby levels, ashtrays, elevators and tracks, ice machine areas, stairwells, building entrance and hallways
• Handles guests with excellent guest relations skills
• Cleans back-of-the-house windows as needed
• Vacuum guest hallways daily
• Uses proper chemicals when cleaning as described by the department’s procedures
• Attends all departmental meetings as scheduled
• Performs all duties in a timely and efficient manner
• Maintains linen closets clean, stocked and organized
• Bring trash to compactor at the end of the day
• Washes guest room glassware and delivers to linen closets
• Brings dirty glassware to housekeeping at the end of the shift
• Performs all other duties as directed by management that are consistent with the policies and procedures of the company
• Notifies immediate supervisors promptly and fully of all problems or unusual matters of significance

Promotive and Supportive Functions

• Promotes and applies teamwork skills at all times
• Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance
• Complies with hotel uniform and grooming standards

Physical Demands

• On their feet over 2/3 of the time
• Walking over 2/3 of the time
• Using hands to handle, feel or point over 2/3 of the time
• Stooping, kneeling, crouching, crawling 1/3 of the time
• Using their listening and communication skills 2/3 of the time
• Able to push, pull, and carry 150 lbs

Qualifications

• Previous experience an asset
• Able to work as part of a dynamic quality-driven team
• Basic English language skills
• Able to work a flexible schedule, including weekends and holidays
• Must be customer-service oriented and have excellent hospitality skills

Wage

$31.77 to $31.77