Housekeeping Houseperson - Harrah's Joliet

Responsibilities

• Maintains an upbeat and positive attitude.
• Ensures a fun-filled and exciting environment where the flawless delivery and execution of four-star service is paramount.
• Uses appropriate cleaning chemicals utilizing all established safety procedures.
• Operates housekeeping cleaning equipment including carpet/floor care tools as assigned.
• Cleans hotel hallways as assigned.
• Picks up linens and garbage from housekeeping carts throughout the day.
• Sets storage areas properly.
• Transports and supplies linens.
• Removes all foreign materials from linens and uniforms.
• Disposes of foreign materials in accordance with established procedures.
• Sorts soiled laundry based on type and degree of soil.
• Inspects all linen for quality, checking for stains, wrinkles, and overall fabric condition/appearance.
• Hangs garments on racks.
• Pulls/pushes full and empty laundry carts and bell carts.
• Performs special projects assigned by supervisors.
• Responsible for ensuring room key security by following prescribed security procedures.
• Reports all repairs needed in all assigned work areas.
• Ensures that superior guest service is provided through “Fast, Flawless, and Spotless” service standards.
• Acts as a role model to other employees and always presents oneself as a credit to Harrah’s and encourages others to do the same.
• Adheres to all regulatory, company and department policies and procedures.
• Exemplify our core values, family style service, our mission and vision.
• Physically stock and maintain linen and supply rooms.
• Completes all other duties as assigned.
• Picks up and delivers room service orders and adheres to all service standards policies.

Qualifications

• A high school diploma or equivalent required.
• Must be 18 years of age.
• Ability to read and communicate verbally in English and Spanish is a plus.
• Possess initiative and high energy level.
• Prior heavy duty cleaning experience preferred.
• Knowledge of chemical use, OSHA regulations, and biohazard clean-up procedures.
• Must be self-motivated and detail oriented.
• Must be Open minded and willing to learn.
• Must be able to work a flexible schedule including nights, weekends and holidays.

Additional Requirements

• Position requires 10% sitting, 30% standing, 60% walking.
• Must be able to lift up to 75 lbs. and carry objects weighing up to 75 lbs.
• Requires very frequent bending, pushing, twisting, kneeling, climbing, stooping and reaching overhead.
• Must be able to respond to touch, speech, smell, aural and visual cues.
• Must be able to work in an area containing secondary smoke.
• Work involves contact with cleaning solvent and chemicals.
• Must have the manual dexterity to operate cleaning equipment and machines.
• Must be able to work in a fast-paced environment involving constant internal and external customer contact.

Compensation & Benefits

• $16.00 per hour.
• We’re looking for team members who can work a flexible schedule. Since weekends are our busiest time, weekend availability is important.
• Once you're officially hired, your days off will be scheduled for you.
• Benefits Package:
• Comprehensive Medical, Dental, and Vision Insurance to support your health and well-being.
• Life and Disability Insurance to provide financial security in unexpected situations.
• 401(k) retirement plan to help you save for the future.
• Generous Paid Time Off (PTO) policy to ensure a work-life balance and time for personal needs.
• Education Assistance program to support your professional development and continuous learning.
• Exclusive Team Member Discounts as a recognition of your valuable contribution to the team.