Housekeeping Houseperson Full Time

Q Center is a premier conference and event facility offering 150,000+ square-feet of IACC-certified meeting and event spaces, along with 95 acres of recreational amenities and gourmet dining.

About the role

The Housekeeping Houseperson maintains cleanliness of guest corridors, elevators, and assigned areas, distributes and collects linens, supplies, and trash, and responds promptly to requests from other departments and guests.

Responsibilities

• Walk assigned floors at beginning and end of shift; remove papers, trays, dishes, trash, and linens; note areas needing immediate cleaning.
• Use daily checklist to clean assigned areas: elevator lobbies, trash cans, glass tables, furniture, ice machines/vending areas, elevator doors/frames, service landings/linen closets, stairwells, and hard floors (vacuum/mop).
• Practice safe work habits to ensure safety for guests, employees, and self.
• Handle "Lost and Found" items according to Q Center standards.
• Turn in all keys and assignment sheets to the Housekeeping Office at shift end.
• Report maintenance issues to Housekeeping Supervisor/Manager.
• Assist with guestroom cleaning if needed, and pick up Room Attendants' dirty linen or trash.
• Collect and dispose of trash from service landings in outside dumpsters.
• Vacuum guest corridors.
• Deliver guest amenities to rooms within 20 minutes per Q Center standards.
• Assist Housekeeping with delivering bed boards, roll-aways, refrigerators, irons, coffee, etc.
• Deliver clean linen and supplies to assigned sections as needed.
• Maintain cleanliness and organization of breakrooms, linen rooms, storage closets, dock areas, and stairwells.
• Use proper two-way radio etiquette when communicating with other employees.
• Ensure overall guest satisfaction.

Requirements

• High School diploma or equivalent; experience in a hotel or related field preferred.
• Flexible and long hours sometimes required.
• Heavy work: exert up to 100 pounds of force occasionally, 50 pounds frequently, and 20 pounds constantly to lift, carry, push, pull, or move objects.
• Ability to stand during entire shift.
• Must be attentive, friendly, helpful, and courteous to guests and employees at all times.

Benefits

• Paid time off
• 401(K) with employer match
• Holiday Pay
• Medical, Dental, and Vision Insurance with Wellness Credits
• Employee Assistance Program
• Basic Life, AD&D, and Disability Benefits
• Employee Meals

Pay

$17.00/hour (starting rate).

Schedule

8:00 AM – 4:30 PM, varying days of the week including weekends.