Housekeeping | Houseperson | Full Time | $20.50/hr

About the Role

Hyatt is looking for a dynamic and personable Housekeeping Houseperson to join the team at the Hyatt Regency Baltimore Inner Harbor. This role is ideal for a hard-working professional who thrives on upholding the standards of cleanliness and exceeding expectations. You will play a vital role in creating exceptional experiences for our guests and leaving a lasting impression for future brand loyalty.

Responsibilities

• Make rounds through the halls each shift to ensure public areas are clean and tidy, taking care to remove or replace anything out of order.
• Coordinate and help housekeeping with heavy lifting and priority requests.
• Use your watchfulness to report missing or found articles and any sign of damage or needed repair.
• Be graciously attentive to guests, answering questions and getting additional help when it's needed.
• Communicate and work closely with Housekeepers and Supervisors to ensure successful teamwork on the shift and turn of rooms on a daily basis.

Qualifications

• Prior work experience in a hotel setting or similar role is helpful, but willing to train the right person.
• Must be able to work flexible hours, 9am-5:30pm or 3pm-11:30pm and weekends/holidays.
• Hyatt brand experience beneficial.
• Able to lift and carry up to 50 pounds.
• Able to stand and walk for extended periods.

Pay

This position's hourly rate is $20.50/hr. This position is eligible to earn overtime, shift differentials and premium pay under certain circumstances, tips, commissions, service charges, or incentive awards.

Benefits

• Health Benefits: Medical, dental, and vision insurance starting after just 30 days.
• Perks & Discounts: Free and discounted room nights, friends & family rates at Hyatt properties, discounts on food and beverage, and exclusive savings on tech, wellness apps, and more (e.g., Apple, AT&T, Headspace).
• Work-Life Balance: Paid time off, including new child leave.
• Retirement Support: 401(k) matching (up to 4%) and employee stock purchase plan.
• Growth Opportunities: Tuition reimbursement and robust training programs.
• Everyday Conveniences: Complimentary meals for employees.